For movies with TrueHD audio, there are issues with the Shield. Try choosing the Dolby Digital / AC3 track if available. There are other threads regarding overall stability problems with the Android TV app. Hopefully Plex will get the kinks worked out soon.
@VBB & @Orange_GT3
CC: @ChuckPa & @sixones
The 96kHz audio dropouts don’t occur with Kodi on the Shield because Kodi employs it own IEC packer. This problem is highly likely a regression with the Android IEC packer. Nvidia had resolved the issue with Shield Experience 8.0.2 back in February 26, 2020–which apps like Emby and Plex are dependent upon.
The root cause is with the underlying Android audio subsystem–specifically the Android IEC packer/Dolby MAT encoder. This issue can only be resolv…
Please flex people let’s get this out there to get fixed when you play a video on the Nvidia shield it for one second and then freezes and then all you hear is audio and then a minute later or less than the video catches up it’s really annoying and when you play and pause it does the same thing happening on all my friends field and all my family we have about 20 shields all together please let’s get this fixed please please please please
Plex Documentation → Android TV, FireTV, & Portal → Android TV, FireTV, & Portal Logs .