Server Version#: 1.25.8.5663-6000 On Synology DSM 6 DS218+
Player Version#: 9.0.1.31729
Hello
I’ve got some issues playing the below file on an Nvidia Shield TV connected via 1000Mbps wird ethernet (as confirmed in network settings of the Shield device). According to Tautaulli both Audio and Video are Direct Play.
It is buffering every so often and I can’t work out why. I’ve included media info, shield TV client logs excerpt exactly when it buffers and plex server info
General
Unique ID : 166426528555305895147640488044906345863 (0x7D34955F80BBE1DFAD6069B9F852F587)
Complete name : /Volumes/Media47/4K Collection/The Thing (1982)/The Thing (1982) Remux-2160p.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 71.3 GiB
Duration : 1 h 48 min
Overall bit rate : 93.9 Mb/s
Movie name : The Thing (1982)
Encoded date : UTC 2021-09-08 21:49:36
Writing application : mkvmerge v61.0.0 ('So') 64-bit
Writing library : libebml v1.4.2 + libmatroska v1.6.4
IMDB : tt0084787
TMDB : movie/1091
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1 h 48 min
Bit rate : 85.5 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.430
Stream size : 64.9 GiB (91%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : SMPTE ST 2084
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : R: x=0.680000 y=0.320000, G: x=0.265000 y=0.690000, B: x=0.150000 y=0.060000, White point: x=0.312700 y=0.329000
Mastering display luminance : min: 0.0050 cd/m2, max: 1000.0000 cd/m2
Maximum Content Light Level : 1000 cd/m2
Maximum Frame-Average Light Level : 323 cd/m2
Audio #1
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : X / MA / Core
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 1 h 48 min
Bit rate mode : Variable / Variable / Constant
Bit rate : 6 697 kb/s / 6 697 kb/s / 1 509 kb/s
Channel(s) : Object Based / 8 channels / 6 channels
Channel positions : Object Based / Front: L C R, Side: L R, Back: L R, LFE / Front: L C R, Side: L R, LFE
Sampling rate : / 48.0 kHz / 48.0 kHz
Frame rate : 93.750 FPS (512 spf)
Bit depth : / 24 bits / 24 bits
Compression mode : / Lossless / Lossy
Stream size : 5.08 GiB (7%)
Title : DTS:X 7.1
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Format profile : Dolby Digital
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1 h 48 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 spf)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 149 MiB (0%)
Title : Commentary by Director John Carpenter & Actor Kurt Russell
Language : English
Default : No
Forced : No
Audio #3
ID : 4
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1 h 48 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 spf)
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 1 s 1 ms
Stream size : 149 MiB (0%)
Title : Commentary by Cinematographer Dean Cundy
Language : English
Default : No
Forced : No
Audio #4
ID : 5
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1 h 48 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 spf)
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 1 s 1 ms
Stream size : 149 MiB (0%)
Title : Commentary by Co-producer Stuart Cohen
Language : English
Default : No
Forced : No
Audio #5
ID : 6
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 1 h 48 min
Bit rate mode : Constant
Bit rate : 255 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 spf)
Bit depth : 24 bits
Compression mode : Lossy
Delay relative to video : 1 s 1 ms
Stream size : 198 MiB (0%)
Title : Commentary by Todd Cameron of Outpost31.com
Language : English
Default : No
Forced : No
Text #1
ID : 7
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 37 min
Bit rate : 23.0 kb/s
Count of elements : 1517
Stream size : 16.0 MiB (0%)
Title : English (SDH)
Language : English
Default : No
Forced : No
Text #2
ID : 8
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 13.7 kb/s
Count of elements : 1316
Stream size : 10.5 MiB (0%)
Title : Chinese (Mandarin Traditional)
Language : Chinese
Default : No
Forced : No
Text #3
ID : 9
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 16.0 kb/s
Count of elements : 1252
Stream size : 12.2 MiB (0%)
Title : Danish
Language : Danish
Default : No
Forced : No
Text #4
ID : 10
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 44 min
Bit rate : 16.1 kb/s
Count of elements : 1248
Stream size : 12.0 MiB (0%)
Title : Dutch
Language : Dutch
Default : No
Forced : No
Text #5
ID : 11
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 14.3 kb/s
Count of elements : 1196
Stream size : 10.9 MiB (0%)
Title : Finnish
Language : Finnish
Default : No
Forced : No
Text #6
ID : 12
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 39 min
Bit rate : 15.5 kb/s
Count of elements : 1301
Stream size : 11.0 MiB (0%)
Title : French
Language : French
Default : No
Forced : No
Text #7
ID : 13
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 44 min
Bit rate : 17.4 kb/s
Count of elements : 1238
Stream size : 12.9 MiB (0%)
Title : German
Language : German
Default : No
Forced : No
Text #8
ID : 14
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 16.4 kb/s
Count of elements : 1306
Stream size : 12.5 MiB (0%)
Title : Italian
Language : Italian
Default : No
Forced : No
Text #9
ID : 15
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 39 min
Bit rate : 10.5 kb/s
Count of elements : 1206
Stream size : 7.45 MiB (0%)
Title : Japanese
Language : Japanese
Default : No
Forced : No
Text #10
ID : 16
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 11.5 kb/s
Count of elements : 1324
Stream size : 8.74 MiB (0%)
Title : Korean
Language : Korean
Default : No
Forced : No
Text #11
ID : 17
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 44 min
Bit rate : 13.7 kb/s
Count of elements : 1288
Stream size : 10.2 MiB (0%)
Title : Norwegian
Language : Norwegian
Default : No
Forced : No
Text #12
ID : 18
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 15.1 kb/s
Count of elements : 1224
Stream size : 11.5 MiB (0%)
Title : Portuguese (Iberian)
Language : Portuguese
Default : No
Forced : No
Text #13
ID : 19
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 17.3 kb/s
Count of elements : 1278
Stream size : 13.2 MiB (0%)
Title : Spanish (Castilian)
Language : Spanish
Default : No
Forced : No
Text #14
ID : 20
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 39 min
Bit rate : 20.1 kb/s
Count of elements : 1304
Stream size : 14.3 MiB (0%)
Title : Spanish (Latin American)
Language : Spanish
Default : No
Forced : No
Text #15
ID : 21
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 13.4 kb/s
Count of elements : 1176
Stream size : 10.2 MiB (0%)
Title : Swedish
Language : Swedish
Default : No
Forced : No
Text #16
ID : 22
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 79.6 kb/s
Count of elements : 3800
Stream size : 59.9 MiB (0%)
Title : English (Commentary #1)
Language : English
Default : No
Forced : No
Text #17
ID : 23
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 63.4 kb/s
Count of elements : 3784
Stream size : 47.7 MiB (0%)
Title : Danish (Commentary #1)
Language : Danish
Default : No
Forced : No
Text #18
ID : 24
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 66.0 kb/s
Count of elements : 3784
Stream size : 49.7 MiB (0%)
Title : Dutch (Commentary #1)
Language : Dutch
Default : No
Forced : No
Text #19
ID : 25
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 63.8 kb/s
Count of elements : 3776
Stream size : 48.0 MiB (0%)
Title : Finnish (Commentary #1)
Language : Finnish
Default : No
Forced : No
Text #20
ID : 26
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 59.8 kb/s
Count of elements : 3784
Stream size : 45.0 MiB (0%)
Title : French (Commentary #1)
Language : French
Default : No
Forced : No
Text #21
ID : 27
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 73.1 kb/s
Count of elements : 3784
Stream size : 55.1 MiB (0%)
Title : German (Commentary #1)
Language : German
Default : No
Forced : No
Text #22
ID : 28
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 61.8 kb/s
Count of elements : 3784
Stream size : 46.5 MiB (0%)
Title : Italian (Commentary #1)
Language : Italian
Default : No
Forced : No
Text #23
ID : 29
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 40.8 kb/s
Count of elements : 3280
Stream size : 30.7 MiB (0%)
Title : Japanese (Commentary #1)
Language : Japanese
Default : No
Forced : No
Text #24
ID : 30
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 61.6 kb/s
Count of elements : 3782
Stream size : 46.4 MiB (0%)
Title : Norwegian (Commentary #1)
Language : Norwegian
Default : No
Forced : No
Text #25
ID : 31
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 69.7 kb/s
Count of elements : 3772
Stream size : 52.5 MiB (0%)
Title : Portuguese (Iberian) (Commentary #1)
Language : Portuguese
Default : No
Forced : No
Text #26
ID : 32
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 63.9 kb/s
Count of elements : 3784
Stream size : 48.1 MiB (0%)
Title : Spanish (Castilian) (Commentary #1)
Language : Spanish
Default : No
Forced : No
Text #27
ID : 33
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 62.3 kb/s
Count of elements : 3784
Stream size : 46.9 MiB (0%)
Title : Swedish (Commentary #1)
Language : Swedish
Default : No
Forced : No
Menu
00:00:00.000 : Main Titles
00:02:06.793 : Antarctica, Winter, 1982
00:04:33.899 : Station 4
00:07:01.880 : Death in the Snow
00:10:23.248 : Looking for Answers
00:14:21.986 : It Begins...
00:15:48.281 : The Norwegian Camp
00:22:13.332 : The Man-Thing
00:24:49.446 : What Appears to Be Normal
00:27:00.619 : The Beast Within
00:30:12.811 : The Thing
00:33:02.480 : Autopsy on an Alien
00:34:14.719 : The Perfect Imitation
00:36:02.410 : Something in the Ice
00:37:21.656 : The Crater
00:40:04.444 : It's Different Than Us
00:41:43.626 : The Probability of Infection
00:45:31.312 : They're Not Dead Yet
00:46:30.746 : The Thing That Was Bennings
00:50:17.223 : Blair Goes Berserk
00:54:43.197 : Matters of Trust
00:57:35.410 : Bad Blood
00:59:07.836 : The Man-in-Charge
01:02:46.388 : Waiting
01:05:27.382 : Where's Fuchs?
01:09:50.978 : Macready Cuts Loose
01:14:22.667 : The Deadly Defibrillation
01:17:42.741 : A Little Test
01:18:43.802 : Something in the Blood
01:25:17.612 : Finishing the Test
01:26:40.237 : Blair's Little Project
01:29:18.186 : No Way Out
01:31:13.968 : Warming Things Up
01:34:24.701 : Right Down Into the Ice
01:37:18.332 : The Real Thing
01:39:13.447 : One Last Thing
01:42:08.414 : End Titles
Shield TV Plex Client logs at the time of a stutter:
04-03 22:27:45.451 i: Fetching [method:GET] https://192.168.1.50:32400/:/timeline?audioStreamID=143530&bufferedTime=440&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=94977&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1236124&token=...LowH&X-Plex-Client-Identifier=b762bc4341744fa6-com-plexapp-android&X-Plex-Token=...LowH&X-Plex-Language=en-us
04-03 22:27:45.775 i: [PlaybackTimeBehaviour] Time: 95305 IsStarted: true
04-03 22:27:46.278 i: [PlaybackTimeBehaviour] Time: 95809 IsStarted: true
04-03 22:27:47.026 i: [PlaybackTimeBehaviour] Time: 96557 IsStarted: true
04-03 22:27:47.776 i: [PlaybackTimeBehaviour] Time: 97307 IsStarted: true
04-03 22:27:48.222 i: [ExoPlayer][EventLogger] state [eventTime=103.65, mediaPos=1238.96, window=0, period=0, BUFFERING]
04-03 22:27:48.222 i: [EngineEventManager] onBufferingStarted (isSeeking: false)
04-03 22:27:48.222 i: [TranscodeSession] Media choice updated
04-03 22:27:48.223 i: [TranscodeSession] Pausing...
04-03 22:27:48.223 i: [ExoPlayer][EventLogger] isPlaying [eventTime=103.66, mediaPos=1238.96, window=0, period=0, false]
04-03 22:27:48.278 i: [PlaybackTimeBehaviour] Time: 97808 IsStarted: true
04-03 22:27:53.854 i: [ExoPlayer][EventLogger] state [eventTime=109.29, mediaPos=1238.96, window=0, period=0, READY]
04-03 22:27:53.855 i: [EngineEventManager] onBufferingEnded
04-03 22:27:53.855 i: [EngineEventManager] onPlaybackResumed
04-03 22:27:53.856 i: [PlaybackTimeBehaviour] Time: 103386 IsStarted: true
04-03 22:27:53.856 i: [PlaybackTimeBehaviour] Resuming stopwatch
04-03 22:27:53.857 i: [VideoAwakeBehaviour] Keep screen awake has been requested enabled for VideoAwakeBehaviour.
04-03 22:27:53.857 i: [AudioFocusBehaviour] Playback resumed
04-03 22:27:53.857 i: [TranscodeSession] Media choice updated
04-03 22:27:53.857 i: [TranscodeSession] Resuming...
04-03 22:27:53.857 i: [PlayQueueProgressBehaviour] Updating PlayQueueManager state, isPlaying: true
04-03 22:27:53.858 i: [Player][ExoPlayer] Passing subtitle offset of 0.
04-03 22:27:53.858 i: Fetching [method:GET] https://192.168.1.50:32400/:/timeline?audioStreamID=143530&bufferedTime=5113&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=103387&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1238963&token=...LowH&X-Plex-Client-Identifier=b762bc4341744fa6-com-plexapp-android&X-Plex-Token=...LowH&X-Plex-Language=en-us
04-03 22:27:53.862 i: [WiFiLockBehaviour] Aquiring WiFi lock since playback was resumed.
04-03 22:27:53.863 i: [PictureInPictureBehaviour] Picture-in-picture is available and can be used.
04-03 22:27:53.880 i: [MediaSessionBehaviour] Updating state to PLAYING
04-03 22:27:53.893 i: [ExoPlayer][EventLogger] isPlaying [eventTime=109.32, mediaPos=1239.17, window=0, period=0, true]
04-03 22:27:54.388 i: [PlaybackTimeBehaviour] Time: 103918 IsStarted: true
04-03 22:27:54.889 i: [PlaybackTimeBehaviour] Time: 104419 IsStarted: true
04-03 22:27:55.472 i: [PlaybackTimeBehaviour] Time: 105002 IsStarted: true
04-03 22:27:55.472 w: [Player][Timeline] Ignoring timeline update, as less than 8 seconds has passed since last update without any state change.
04-03 22:27:55.640 i: [PlaybackTimeBehaviour] Time: 105170 IsStarted: true
04-03 22:27:56.140 i: [PlaybackTimeBehaviour] Time: 105671 IsStarted: true
04-03 22:27:56.892 i: [PlaybackTimeBehaviour] Time: 106422 IsStarted: true
Here is the PMS Log at the same time the file stuttered, during the same stutter as when I captured the log file above from the shield android app.
Apr 03, 2022 22:27:45.726 [0x7f95cf2f6b38] DEBUG - Request: [192.168.1.153:55840 (Subnet)] GET /:/timeline?audioStreamID=143530&bufferedTime=440&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=94977&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1236124&token=xxxxxxxxxxxxxxxxxxxx (11 live) TLS GZIP Signed-in Token (rgill90) (SHIELD Android TV)
Apr 03, 2022 22:27:45.727 [0x7f95cf2f6b38] DEBUG - Client [b762bc4341744fa6-com-plexapp-android] reporting timeline state playing, progress of 1236124/6521417ms for guid=com.plexapp.agents.imdb://tt0084787?lang=en, playbackTime=94977ms ratingKey=15640 url=, key=/library/metadata/15640, containerKey=, metadataId=15640, source=
Apr 03, 2022 22:27:45.729 [0x7f95cf2f6b38] DEBUG - Play progress on 15640 'The Thing' - got played 1236124 ms by account 1!
Apr 03, 2022 22:27:45.730 [0x7f95cf2f6b38] DEBUG - [Now] User is rgill90 (ID: 1)
Apr 03, 2022 22:27:45.730 [0x7f95cf2f6b38] DEBUG - [Now] Device is Android (SHIELD Android TV).
Apr 03, 2022 22:27:45.730 [0x7f95cf2f6b38] DEBUG - [Now] Profile is Android
Apr 03, 2022 22:27:45.730 [0x7f95cf2f6b38] DEBUG - [Now] Updated play state for /library/metadata/15640.
Apr 03, 2022 22:27:45.730 [0x7f95cf2f6b38] DEBUG - Statistics: (b762bc4341744fa6-com-plexapp-android) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Apr 03, 2022 22:27:45.733 [0x7f95d0e9db38] DEBUG - Completed: [192.168.1.153:55840] 200 GET /:/timeline?audioStreamID=143530&bufferedTime=440&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=94977&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1236124&token=xxxxxxxxxxxxxxxxxxxx (11 live) TLS GZIP 7ms 498 bytes (pipelined: 27)
Apr 03, 2022 22:27:46.968 [0x7f95cfb97b38] DEBUG - Request: [192.168.1.144:52723 (Subnet)] GET /statistics/resources?timespan=6 (11 live) GZIP Signed-in Token (rgill90) (Chrome)
Apr 03, 2022 22:27:46.970 [0x7f95d0ec0b38] DEBUG - Completed: [192.168.1.144:52723] 200 GET /statistics/resources?timespan=6 (11 live) GZIP 2ms 1013 bytes (pipelined: 13)
Apr 03, 2022 22:27:51.840 [0x7f95cfb97b38] DEBUG - Request: [192.168.1.144:52723 (Subnet)] GET /status/sessions (11 live) GZIP Signed-in Token (rgill90) (Chrome)
Apr 03, 2022 22:27:51.840 [0x7f95cfb97b38] DEBUG - [Now] Adding 1 sessions.
Apr 03, 2022 22:27:51.841 [0x7f95d0e9db38] DEBUG - Completed: [192.168.1.144:52723] 200 GET /status/sessions (11 live) GZIP 1ms 3540 bytes (pipelined: 14)
Apr 03, 2022 22:27:51.855 [0x7f95cf2f6b38] DEBUG - Request: [192.168.1.144:52731 (Subnet)] GET /statistics/bandwidth?timespan=6 (12 live) GZIP Signed-in Token (rgill90) (Chrome)
Apr 03, 2022 22:27:51.859 [0x7f95d0e9db38] DEBUG - Completed: [192.168.1.144:52731] 200 GET /statistics/bandwidth?timespan=6 (12 live) GZIP 4ms 1893 bytes (pipelined: 1)
Apr 03, 2022 22:27:52.976 [0x7f95cfb97b38] DEBUG - Request: [192.168.1.144:52731 (Subnet)] GET /statistics/resources?timespan=6 (12 live) GZIP Signed-in Token (rgill90) (Chrome)
Apr 03, 2022 22:27:52.979 [0x7f95d0e9db38] DEBUG - Completed: [192.168.1.144:52731] 200 GET /statistics/resources?timespan=6 (12 live) GZIP 2ms 950 bytes (pipelined: 2)
Apr 03, 2022 22:27:54.132 [0x7f95cf2f6b38] DEBUG - Request: [192.168.1.153:55840 (Subnet)] GET /:/timeline?audioStreamID=143530&bufferedTime=5113&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=103387&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1238963&token=xxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP Signed-in Token (rgill90) (SHIELD Android TV)
Apr 03, 2022 22:27:54.133 [0x7f95cf2f6b38] DEBUG - Client [b762bc4341744fa6-com-plexapp-android] reporting timeline state playing, progress of 1238963/6521417ms for guid=com.plexapp.agents.imdb://tt0084787?lang=en, playbackTime=103387ms ratingKey=15640 url=, key=/library/metadata/15640, containerKey=, metadataId=15640, source=
Apr 03, 2022 22:27:54.135 [0x7f95cf2f6b38] DEBUG - Play progress on 15640 'The Thing' - got played 1238963 ms by account 1!
Apr 03, 2022 22:27:54.136 [0x7f95cf2f6b38] DEBUG - [Now] User is rgill90 (ID: 1)
Apr 03, 2022 22:27:54.137 [0x7f95cf2f6b38] DEBUG - [Now] Device is Android (SHIELD Android TV).
Apr 03, 2022 22:27:54.137 [0x7f95cf2f6b38] DEBUG - [Now] Profile is Android
Apr 03, 2022 22:27:54.137 [0x7f95cf2f6b38] DEBUG - [Now] Updated play state for /library/metadata/15640.
Apr 03, 2022 22:27:54.138 [0x7f95cf2f6b38] DEBUG - Statistics: (b762bc4341744fa6-com-plexapp-android) Reporting active playback in state 0 of type 1 (scrobble: 0) for account 1
Apr 03, 2022 22:27:54.142 [0x7f95d0e9db38] DEBUG - Completed: [192.168.1.153:55840] 200 GET /:/timeline?audioStreamID=143530&bufferedTime=5113&column=1&context=source%3Acontent.library&duration=6521417&guid=com.plexapp.agents.imdb%3A%2F%2Ftt0084787%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F15640&playbackTime=103387&playQueueItemID=59276&ratingKey=15640&row=2&state=playing&time=1238963&token=xxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP 10ms 498 bytes (pipelined: 28)
Can anyone point me in the direction of where to troubleshoot next? Can anyone eagle-eyed spot anything in the mediainfo in the file which the Shield TV doesn’t like?
I’m reluctant to call it a network issue since I’ve never had any trouble with any full-fat HDR 4k content on the shield - but definitly haven’t ruled it out as checking all my other UHD 4K files they’re all around 75Mbps on the bitrate front…but then i’m thinking with the gigabit connection the Shield should eat a little above 100Mbps file for breakfast no probs, but admittedly it would be a bit much for a smart TVs built in plex client.
any pointers would be appreciated - Thanks in advance!
