Hello, I installed plexmediaserver on Raspbian (Raspberry PI), but I cannot manage to finish first run process. It stays on “Please wait. Starting Plex” screen for a while and then this error happens:
"A problem has been detected with a core component of Plex Media Server.
Please visit the forums and provide your logs, as described here."
Server Version#: 1.19.3.2764-ef515a800
I’m attaching logs here:
Logs.zip (62.1 KB)
Thanks for help
Yep; That’s a mess in there.
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - Detected primary interface: 192.168.0.2
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - Network interfaces:
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 1 lo (127.0.0.1) (loopback: 1)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 4 br0 (192.168.0.2) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 1 lo (::1) (loopback: 1)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 2 eth0 (fe80::ba27:ebff:fef2:7763%eth0) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 3 wlan0 (fe80::ba27:ebff:fea7:2236%wlan0) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 4 br0 (fdfa:e015:8eb0::e60) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 4 br0 (fdfa:e015:8eb0:0:163f:e5ca:92fc:205) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - * 4 br0 (fe80::96b9:dc3e:8079:c3d9%br0) (loopback: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - NetworkService: Got notification of changed network (first change: 0)
May 09, 2020 11:48:58.131 [0x76fc8c20] DEBUG - NetworkService: Dispatch network change after two second delay.
Thank you for reply!
I disabled IPv6 on all of my interfaces, then I removed bridge, and disabled wireless, the only interfaces that I left is eth0 (WAN), and lo (Loopback). Unfortunately that didn’t fix my issue.
I also reinstalled (removed every plex-related folders) plexmediaserver which also didn’t help.
Here’s log after everything: Logs.zip (55.0 KB)
The problem is eth0 should never see WAN from the same subnet.
Look here.
May 09, 2020 22:04:21.595 [0x71aff450] DEBUG - Completed: [192.168.0.109:41614] 401 GET /:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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 (6 live) GZIP 0ms 357 bytes
May 09, 2020 22:04:23.878 [0x71aff450] DEBUG - Request: [192.168.0.109:41616 (WAN)] GET /:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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__ (6 live) GZIP
May 09, 2020 22:04:23.879 [0x71aff450] DEBUG - Completed: [192.168.0.109:41616] 401 GET /:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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__ (6 live) GZIP 0ms 357 bytes
May 09, 2020 22:04:24.506 [0x702fc450] DEBUG - NetworkServiceBrowser: PLAYER arrived: 192.168.0.109
May 09, 2020 22:04:24.616 [0x666ee450] DEBUG - HTTP 200 response from GET https://plex.tv/updater/products/5/check.xml?build=linux-armv7hf_neon&channel=16&distribution=debian&version=1.19.3.2764-ef515a800
May 09, 2020 22:04:24.619 [0x666ee450] INFO - AutoUpdate: no updates available
May 09, 2020 22:04:24.620 [0x712fe450] DEBUG - Completed: [192.168.0.1:49518] 200 PUT /updater/check?download=0 (5 live) GZIP 5460ms 298 bytes (pipelined: 6)
May 09, 2020 22:04:25.349 [0x676f0450] DEBUG - Request: [192.168.0.1:49518 (Subnet)] GET / (5 live) GZIP
May 09, 2020 22:04:25.351 [0x712fe450] DEBUG - Completed: [192.168.0.1:49518] 200 GET / (5 live) GZIP 2ms 1967 bytes (pipelined: 7)
May 09, 2020 22:04:25.852 [0x666ee450] DEBUG - Request: [192.168.0.1:49518 (Subnet)] GET / (5 live) GZIP
May 09, 2020 22:04:25.857 [0x71aff450] DEBUG - Completed: [192.168.0.1:49518] 200 GET / (5 live) GZIP 5ms 1967 bytes (pipelined: 8)
May 09, 2020 22:04:26.369 [0x676f0450] DEBUG - Request: [192.168.0.1:49518 (Subnet)] GET / (5 live) GZIP
May 09, 2020 22:04:26.374 [0x71aff450] DEBUG - Completed: [192.168.0.1:49518] 200 GET / (5 live) GZIP 5ms 1967 bytes (pipelined: 9)
My initial thought is your subnet mask is incorrect.
It should be 192.168.0.0/24 or 192.168.0.0/255.255.255.0
Hi! My subnet seems to be correct, actually here’s output from ifconfig:
br0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255
ether be:f6:56:17:96:57 txqueuelen 1000 (Ethernet)
RX packets 2747448 bytes 4021652217 (3.7 GiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 881435 bytes 90266213 (86.0 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
ether b8:27:eb:f2:77:63 txqueuelen 1000 (Ethernet)
RX packets 3297156 bytes 4734813005 (4.4 GiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 1027237 bytes 137412831 (131.0 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
loop txqueuelen 1000 (Local Loopback)
RX packets 33503 bytes 5363366 (5.1 MiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 33503 bytes 5363366 (5.1 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
ether b8:27:eb:a7:22:36 txqueuelen 1000 (Ethernet)
RX packets 116901 bytes 15203644 (14.4 MiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 509107 bytes 641929679 (612.1 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
Edit: That is my “final”/“target” network config, after your initial reply I though that bridge is causing problem, so I removed bridge and disabled wireless and test if Plex works with it, eth0 had same netmask and broadcast address (ip address were diffirent because of mac address diffirence, but it’s not important at the moment)
Interestingly enough, plex setup wizard (that first run thing) doesn’t even show up when I’m entering localhost:32400 and 127.0.0.1:32400 (it just shows standard app.plex.tv webpage “download plex server”, the setup wizard only shows up when i’m accessing LAN address 192.168.0.2:32400.
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