I am useing Plex already since many years and I am very satisfied with all the functions. I also made my Plex server available from Internet. I use this often when I’m on holidays or just bored in a several hours train journey. Everything works perfectly.
But at my girlfriends home it doesn’t work, it’s over the border, so I can not use my mobile data or it would cost me a few thousand $ every month. She actually doesn’t have her own internet connection, but a neighbour of hers is sharing the internet connection with a Fritzbox, sadly on this WiFi there are many ports blocked. No Port 32400 open. When I open my pex.tv, I can log in and all my servers are listed, but not available. What can I do that I can use my Plex also in this “Public WiFi”? Any suggestions? I have no chance to open any ports on the “free internet connection” 
Here also a printscreen of the view in my Plex.tv App, same view in the Microsoft Windows Plex App and also in Plex App on iOS on my iPhone and iPad.
@chrisdevillio said:
I am useing Plex already since many years and I am very satisfied with all the functions. I also made my Plex server available from Internet. I use this often when I’m on holidays or just bored in a several hours train journey. Everything works perfectly.
But at my girlfriends home it doesn’t work, it’s over the border, so I can not use my mobile data or it would cost me a few thousand $ every month. She actually doesn’t have her own internet connection, but a neighbour of hers is sharing the internet connection with a Fritzbox, sadly on this WiFi there are many ports blocked. No Port 32400 open. When I open my pex.tv, I can log in and all my servers are listed, but not available. What can I do that I can use my Plex also in this “Public WiFi”? Any suggestions? I have no chance to open any ports on the “free internet connection”
Well if port 32400 isn’t open that’s your issue. Either open the port or change the port in plex to a port that is open and accessible.
It’s actually not a very helpful comment, this is what I already tried. But Plex seems not to work properly on other ports, and what I couldn’t recognize is if Plex works only on specific ports.
Ports are opened on the network where your Plex Media Server resides, not on the network your client is connected to. Open the port at home (assuming this is where your server is situated) and everything should work.
If this friendly neighbour has T-Online as his ISP, then he would need to switch the DNS server over to either Google’s (8.8.8.8 and/or 8.8.4.4) or OpenDNS.
T-Online’s (and some other providers as well) own DNS servers don’t carry the .direct TLD (or update them not in a timely manner)
@OttoKerner said:
If this friendly neighbour has T-Online as his ISP, then he would need to switch the DNS server over to either Google’s (8.8.8.8 and/or 8.8.4.4) or OpenDNS.
T-Online’s (and some other providers as well) own DNS servers don’t carry the.directTLD (or update them not in a timely manner)
Thanks for your answer, I gonna test this out as soon as I can! Didn’t think about DNS resolve Problems.
@Flanders said:
Ports are opened on the network where your Plex Media Server resides, not on the network your client is connected to. Open the port at home (assuming this is where your server is situated) and everything should work.
Hi Flanders, thanks for your answer. But this is actually what I did. I tried to Change to an other port. As some ports at the Client Destination are closed, I tried to Change to public use ports like 993/995/110/25, etc. But when I wanna use one of those ports my Plex Server is not available from outside my home Network.
I tried a portforwarding from port 993 to internal ip:993 and I also tried 993 to 32400 on router and then tell plex to listen on 32400, didn’t work neither than listen on 993…
How about a VPN? That or ask the neighbor to open the required ports.
