add/change plex admin

Hi,

For a while, my personal account was defined as administrator for my PMS.
This account has access to any library and can add other users. I can see a little crown at my account

Now I want to delegate this role to another user (“plex.plessers”).
Is this possible? How?

thanx in advance!
B

The crown icon does not indicate who has admin privileges, it denotes who’s the owner of Plex Home.

Oh, I didn’t knew that.
But question still remains: how can I give my service account admin privileges? If possible even the ownership of the Plex Home User pool?..

You cannot. Only the admin can have admin controls.

i assume it matches the account the server is signed in as. so just sign your server in as the other account (if its not plexpass you’ll lose those features)

i assume it matches the account the server is signed in as
nope.
On my server (windows 10) I log in with local account and password.
PlexAdmin is a registerend Plex user with Displayname, email and other password

If I just could change the logon (=email of my admin), displayname and password, this would be great.

I suppose this should be possible somehow…

You can. Sign your PMS out. Change the username and email from 1 of the accounts (user -> user_temp) to free up those names. Then change the username and email for the other account to match the original (user2 -> user). Then change the first account to this second account (user_temp -> user2). Sign in PMS using the new first account (user2). User2 will now be listed as the admin.

Finally found some time to do this.
What I did:

STEP 1
Signed out from PMS (on local network!)

The server is now “unclaimed”

STEP 2
Signed in as other user on PLEX

STEP 3
claim server, logged in as this user

done!

Note: you have to share your content with other (home) users again, this info is lost.

mmm. I just noticed a problem.
My initial account “plessers@gmail.com” has a plex pass.
Switching now to “plex.plessers@gmail.com”, when trying to update a (premium) music library, I get an error message “This library requires your server be signed in to a Plex Pass account.”… Logical but :frowning:

@bart.plessers said:
Switching now to “plex.plessers@gmail.com”, I get an error message “This library requires your server be signed in to a Plex Pass account.”… :frowning:

A premium music library is exclusive to Plex Pass holders. If your new admin account doesn’t have PP, this is the expected outcome.

Unfortunatly, but logical indeed.
I created a mail for billing:

Hello,

I wonder if it is possible to switch my account for my plex pass.

Let me clarify this: I started with my personal account plessers@gmail.com. 

This is now my
-	“Server manager” account
-	“Home user admin” account
-	“Personal use” account

Especially for this last purpose, I have too many rights and see to much of my (test)libraries.

So I want to use a kind of service account (plex.plessers@gmail.com) for administration (server manager account).
This account will create libraries, configure settings, share libraries, etc.. with my home users (including myself).
Doing so, the service account (plex.plessers@gmail.com) can share a limited number of libraries to myself (plessers@gmail.com)

However, my plex pass subscription is for plessers@gmail.com, so running PMS with logged on user plex.plessers@gmail.com (without plex pass) limits some functionalities. I.e. I can not update my (premium) music libraries anymore, see also http://forums.plex.tv/discussion/230110/add-change-plex-admin#latest )

So I wonder if it is possible to switch my subscription of plessers@gmail.com to plex.plessers@gmail.com

Is this possible?

Kind regards,

Bart Plessers

see what happens…

1 Like

FYI
I switched accounts. Everythings works fine

only drawback: I can’t sync my music anymore with my user account. It requires a plex pass… bummer.

@plex.plessers@gmail.com said:
only drawback: I can’t sync my music anymore with my user account. It requires a plex pass… bummer.

Syncing needs to be explicitly allowed per user account.

If you want to benefit from other Plex pass perks, your ‘service account’ needs to invite your ‘daily use account’ into the Plex Home.
Then you are also able to switch quickly from one account to the other.

Hi @OttoKerner ,
I tried this setting before, but even then: my (normal) home user, can not download content shared from my (plex pass) service account

This is the answer I receive from helpdesk::
Kelvin (Plex, Inc.)
Dec 2, 2:05 PM PST
Hello Bart,
Unfortunately, only the admin is allowed to download content (any type of content, not just photos) using Plex Web. There is no way currently to allow other users to download from a server. Sorry.
Thank you for contacting Plex!

Are you sure this setting is working at your setup?

Kind regards,
B

Well, you wrote ‘Sync’ in your post, not ‘download’.
‘Sync’ is possible for users, if allowed with the checkbox.
‘Download’ on the other hand is not.

aaarghhh! sorry for my ignorance!
thanx for clearing this out.

Kind regards,
B