Add option for users to pick the 1080p vs 4k when selecting to play file

Plex Players
1

Server Version#:1.40.1
Player Version#:8.18

Hi everyone,

I have 2 files per title, 1 is 1080p and the other is 2160p.
When the user press play, can they be presented with an option/pop up to pick 1080p or 4k?
This way, if the user is not home, they can choose 1080p.
If they are on the local network, they can choose 2160p.

OR

even better, if they are NOT on the local network, default it to 1080p.
This could be managed by the server settings…

I know you can pick the version, but my users are over 60 years old and just to get them to use plex was challenging lol

Thanks for the help,
Josh

2

There is already a process in place. Select the ellipse (…), chose play version, and pick one. This appears to be pretty straight forward

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3

Thanks grhiner, but I try to explain this to older folks and they don’t understand. Even tho this is very simple to us, it’s not simple for them. Hopefully that is an update in the future.
Thanks for the support
Josh

4

This feature request seems to cover your first point, so you can add your vote to that if you want:

Bring back ‘Play Version’ prompt dialogue for movies with multiple versions (4k & 1080p etc.) - Feature Suggestions - Plex Forum

1 Like
5

On your remote settings on the server set the max bitrate stream to 1080 or less. Then also on the remote Plex client set the remote streaming to 1080 also. This will automatically select the 1080 file instead. Keep in mind your upload speed when selecting your bit rates. If you don’t set it on your end then if the remote TV is 4k the server will select the 4k file then figures out the bit rate and adjust for it.

6

Plex is supposed to automatically pick the correct version, but most of the time from my experience it does not.

I used to have my 4k movies in a separate library that I didn’t share with my parents who do not have a 4k TV and also have slow internet. I kept reading about how we didn’t need to do this anymore because Plex would automatically pick the correct version and not Transcode if you had two versions of the same movie in the same folder. I got rid of my 4k only Library and now I have two versions a 4k DoVi/HDR10 and a 1080 non HDR version. Most of the time (about 80-90%?) Plex will not pick the 1080 version when my parents watch, it will STILL pick the 4k and Transcode. They are using a non4k Roku on a non 4k TV with internet too slow to stream my 4k movies, but it still will not pick the right version.

My wife who refuses to use any client except for the LGTV Plex app, will watch a movie on the same network as the server, and Plex will play the 1080 version. If I use the Firestick 4kMax Gen 2 that I have I think it will play the 4k version, but the LGTV will play the wrong version on the 4k OLED TV.

I think, what the original poster is asking for, since the server can’t seem to figure out which version to play itself, is a pop-up asking the people what version they want to play, and it makes sense. My parents are over 80 years old and will NEVER see that small print showing more versions and click it to select to correct one, no way. My wife who is not old will NEVER see it and pick the 4k version. If I am not thinking about it, even though my art says the movies is available in 4k sometimes I forget to pick the correct one. The way they have it set up is dumb. and not user friendly.

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