Adding featurettes

Plex Media Server
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Server Version#: qnap NAS-TS328
Player Version#:4.97.3

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The above (I hope the image went through) is my file folder format for Mrs. Browns Boys tv show, I am trying to get bloopers, and other featurettes to add to the season as each season has their own bloopers and interviews about that particular season. I do not want to put it in a collective folder, I want to have them in their respective seasons. I can not for the life of me be able to get any of them to show up. The seasons show up no problem, not extras. I have searched plex help, plex forum, etc. and followed every possible suggestion mentioned but still can’t make it work. I have updated every day the qnap server and plex so I know I am running the newest versions. Could an updated version possibly failed and that’s why I can’t do this? Please help in anyway, I really appreciate it. Also I am not computer savvy so please be gentle with me when it comes to locating stuff. Help me out with images or step by step procedures. Thank you all for your time and help.

P.S: if the cut and paste of the screen shot of my file system doesn’t show please let me know I did my best.

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Plex Documentation → Your Media → TV Show Files (Naming & Organizing)
→ Local Files for TV Show Trailers and Extras

Note that not all clients fully support TV extras. See the Plex Docs for a table showing support per client.

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I read in the help documents of plex online that if you have your own featurettes say from a DVD you copied then their is supposed to be a way to take those files you copied to a drive and format them so that it works. IE: if plex pass doesn’t provide it then add the bloopers, trailers, etc… yourself.

its the “yourself” part I can’t get to work. I have tried that location you provided:
plex documentation - your media - tv show files - local files

I did what it said and its still not working.

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Look at the table re: supported clients.

You tagged this thread with player-windows.

Plex Desktop does not support season level extras.

Edit: Also check file names. Just noticed some extras are missing the period after mrs.

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