Albums messed up by recent Plex Updates

Server Version#: 1.18.2.2015
Player Version#: Version 4.8.4

I’ve got a fairly large music collection and everything has been great for a while.

I have kept up to date with all server releases when they come out.

I’ve noticed that albums that have multiple disks are not displaying properly.

My folder structure hasnt changed and is still correct.

For example:

  • A 3-disc album by Mike Oldfield [Man On The Rocks (Deluxe Edition)] will show in the library as three albums. I’m OK with that
  • But the “third” album is then split into Disc 2 and Disc 3, even though it just has tracks from Disc 3 on it.

You can see that there is nothing wrong with the tags in the tracks…

Any ideas please? I can’t see anything wrong or different with tracks 6,7,10,11 on that third disk.

This issue is happening on multiple albums. I’ve tried deleting the library and re-creating.

Thanks.

I think its possible that the metadata Plex is using from the cloud is just incorrect :frowning:

It clearly thinks the track belongs to disk 3, when it should belong to disc 3.

Since there are no track numbers in my tags, its has got to have gotten it from the cloud.

1 Like

Library settings…

Your files are missing the ‘discnumber’ metatags completely.

Correct.

That doesn’t explain how it decides randomly how some tracks are on a different disc. That doesn’t make sense.

When I updated my music library, I actually had to remove all my ‘discnumber’ metatags for a multi-disc to only show as a single album but the information when I go to the album it shows the proper songs on the right disc numbers… Now mind you, all multi disc albums I own are very popular so I would expect the information to be correct…

To be honest, if I had to put all of the tag information myself, and make sure its 100% right, that would take away the point of having cloud information at all. Plex used to do a good job of matching my content - in the right folder layout, and with pretty good tags - to show albums well. These albums used to be fine. Something has broken in Plex or its metadata provider.

I’ve tried using the tick box “Prefer Local Metadata” and it doesnt make any difference.

Here is another example. Disc 3 of this album has got some of its tracks marked as being on Disk 1 or 2.

In fact, in the most recent example, for track 4, Plex has matched completely the wrong track against the source.

Track 4 is “Cuddly Toy (Extended Mix)” but instead Plex has matched the file against track 4 from a different disk. Its completely wrong.

This is a Plex issue. Please fix.

It looks like the only work around for now is to add Disk Numbers to the tags.

I have 18000 albums, why can’t Plex just work as it should, and as it used to?

Thanks

Have you verified that Plex is completely configured to prefer local metadata? Since it was working in the past, I’m sure you’ve done this, but it never hurts to double-check.

Disc numbers are very important on multi-disc sets. In my experience, if they aren’t there, Plex can be very unpredictable in how it catalogs the set. I’ve seen Plex create Disc 1 with 1 track, Disc 2 with 12 tracks, and Disc 3 with 30, and there were only two discs in the set. And this was 2 or 3 years ago, before the recent changes. Adding the disc numbers to the metadata fixed it immediately.

Something else I noticed: In Musicbrainz, the 3-disc version of this set is entitled “Man on the Rocks (super deluxe edition),” and the “Man on the Rocks (deluxe edition)” is a 2-disc set. I don’t know if this is important, but you might try making the title in your tags match what MB has exactly. I know Plex is picky about the artist name. Maybe it is about this too.

The recent changes to Plex have made some great improvements, like eliminating the Plex Dance. But it also seems to be much more sensitive and unpredictable if tags aren’t precise. Whether that was necessary to fix other issues, I don’t know, but it appears to be the case.

Thanks beckfield :slight_smile:

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