Hi, I setup a second account for Plex, but the other user seems to be unable to perform Library Scan> Is this a normal limitation? How can I get around it?
Thanks
Every action that is able to ‘change’ something on a Plex server is only allowed to the server owner - i.e. you.
So a shared account or a managed user cannot trigger a library scan.
All you can do is to set up a periodic scan (I recommend no shorter interval than a few hours)
or try to use the automatic library update (doesn’t work reliably with network shares).
https://support.plex.tv/articles/200289526-library/
Maybe you could also use the command line or the URL API
https://support.plex.tv/articles/201242707-plex-media-scanner-via-command-line/
https://support.plex.tv/articles/201638786-plex-media-server-url-commands/
