I didn’t really want to do so, but I ended up downgrading to 1.6.1.3722. Today I had two failed recordings (I didn’t bother to even look into why they’d failed) and one recording that was stalled at 100%. Obviously not everyone is having issues, but whatever changes were made in the 1.7 version obviously aren’t playing well with my particular setup. Hopefully downgrading will fix my problems as I really do like the DVR functionality of Plex.
I was experiencing many of these issues early after the 1.7.x release. Went through several ideas on how to fix. It. Finally reinstlled my entire WHS server and it has been working flawlessly since. I don’t think it is a plex issue as much as it is a total environment issue. I restored my plex data location after my server was reloaded and still use it from before the reload. I believe my issue was related to some software conflict between plex and other stuff on my server.
@Agent_Cooper said:
I didn’t really want to do so, but I ended up downgrading to 1.6.1.3722. Today I had two failed recordings (I didn’t bother to even look into why they’d failed) and one recording that was stalled at 100%. Obviously not everyone is having issues, but whatever changes were made in the 1.7 version obviously aren’t playing well with my particular setup. Hopefully downgrading will fix my problems as I really do like the DVR functionality of Plex.
Thanks - interested to see what happens. By downgrading, you’d theoretically lose the live programming (which for me I think, would only apply to iOS devices since everything I have is iOS/MacOS). Anything else important that you lose? Does it retain all your scheduled recordings?
@mavrrick said:
I was experiencing many of these issues early after the 1.7.x release. Went through several ideas on how to fix. It. Finally reinstlled my entire WHS server and it has been working flawlessly since. I don’t think it is a plex issue as much as it is a total environment issue. I restored my plex data location after my server was reloaded and still use it from before the reload. I believe my issue was related to some software conflict between plex and other stuff on my server.
I doubt thats the issue though it seems a reinstall does fix it…The issue has been seen on many os’s so its probably something do with plex
It’s nice that the BETA DVR actually records things that show up on their incomplete EPG Schedule, but anything, including FREE VLC can do that. It’s really not ready for release. I would call it ALPHA based on no help from Plex for issues and no response to its paying BETA TESTERS. Appears Plex is right on top of this issue! as they haven’t listened to us or cared about our issues based on these postings. They really seem to be too preoccupied with creating new incomplete features to attract more investments. I went back to PMS v1.6.1 right after they messed things up with v.1.7.x (Forced mkv transcode and all the issues) and they haven’t responded to any postings I’ve seen, just posted new releases to introduce new buggy features. That seems to be their Mantra lately. Plex Ain’t what it used to be and seems to be going downhill in a hurry. I would NOT recommend plex to anyone because of this.
@mcrommert said:
@mavrrick said:
I was experiencing many of these issues early after the 1.7.x release. Went through several ideas on how to fix. It. Finally reinstlled my entire WHS server and it has been working flawlessly since. I don’t think it is a plex issue as much as it is a total environment issue. I restored my plex data location after my server was reloaded and still use it from before the reload. I believe my issue was related to some software conflict between plex and other stuff on my server.I doubt thats the issue though it seems a reinstall does fix it…The issue has been seen on many os’s so its probably something do with plex
I don’t think it is the OS, but something installed on the box. It could be as simple as a conflict within FFMPEG in some way
@daveleast said:
Thanks - interested to see what happens. By downgrading, you’d theoretically lose the live programming (which for me I think, would only apply to iOS devices since everything I have is iOS/MacOS). Anything else important that you lose? Does it retain all your scheduled recordings?
I didn’t actually care much for the Live TV ability. I don’t watch much live Tv but when I do, I have the HD Grand Slam channel on Plex that works fine (and works on ALL my devices…not just iOS ones). As for what else I lost…doesn’t seem to be anything. My recording schedule was intact, I still have all the shows I’d already recorded (other than all the corrupted ones). And best of all…recording seems to be back to normal now.
I am experiencing a similar problem with my recording’s.
Currently have HD Homerun Prime (with Cable Card and Tuning Adapter) All up to date along with plex.
My recording’s are much smaller than they should be. For instance a 1 Hour HD TV show is 300 Mb before stripping commercials and SD is 100 mb. There is no post processing settings on at the moment, just straight record. I did try to turn on the experimental transcode feature from plex and my recording size increased dramatically but still are corrupt and unplayable. Any thoughts would be great… I am going to attempt to do a clean install on a VM see if that clears the problem.
So after doing a fresh Win 7 install on VM and recording a show it did it perfectly with no issues… Either could be a Win10 issue/some software running on server.
I think I fixed my own issue. I started playing around loading Plex onto a fresh VM and noticed it worked fine with no issues. Then I copied my settings (registry) from my server to the vm and it stopped working. So I deleted my registry settings on my server reinstalled Plex server and now it is working.
@Ramaddil said:
So after doing a fresh Win 7 install on VM and recording a show it did it perfectly with no issues… Either could be a Win10 issue/some software running on server.
I’m running MacOS, you’re on Windows, yet we’re both having a similar problem so it seems weird to me that it would be a purely OS related issue.
Thankfully mine seems back to normal now after downgrading to Plex Server 1.6. I have a server that handles quite a few things in addition to Plex so starting over with a fresh OS is not something I have any interest in doing…hopefully the Plex folks get the issues sorted out as it seems (from looking through the forums) that MANY people are having issues with the 1.7 software & switch to MKV files.
@Agent_Cooper said:
@Ramaddil said:
So after doing a fresh Win 7 install on VM and recording a show it did it perfectly with no issues… Either could be a Win10 issue/some software running on server.I’m running MacOS, you’re on Windows, yet we’re both having a similar problem so it seems weird to me that it would be a purely OS related issue.
Thankfully mine seems back to normal now after downgrading to Plex Server 1.6. I have a server that handles quite a few things in addition to Plex so starting over with a fresh OS is not something I have any interest in doing…hopefully the Plex folks get the issues sorted out as it seems (from looking through the forums) that MANY people are having issues with the 1.7 software & switch to MKV files.
Well like I said in my second post after that one, I figured it was something having to do with my settings (registry File). After uninstalling plex deleting the registry key and reinstalling plex server it works perfectly. So what ever registry key was causing it is no longer causing it.
@Ramaddil said:
Well like I said in my second post after that one, I figured it was something having to do with my settings (registry File). After uninstalling plex deleting the registry key and reinstalling plex server it works perfectly. So what ever registry key was causing it is no longer causing it.
OS X doesn’t have a registry like Windows does. So that’s not really an option for me. Plus, my server has pretty minimal software installed on it (when it was set up as a server, it got newly formatted drive with a clean install of the OS and the only software that’s been installed has been essential, server related apps). So it’s not like some old, long deleted program is hanging around and causing issues.
I’m really hoping that they can get these problems sorted out as I don’t love the idea of being stuck on an older version of the server. I keep reading that they switched to MKV files because of Live TV…but the HD Grand Slam channel has always worked fine for me so I don’t see why switching the file format was necessary (not that I’m a software developer who understands the inner workings of such things).
I really don’t think it has anything to do with switching to MKV. It is more likely the new transcoder engine is what is related to it. MKV is just a file container that was likely selected for it’s flexibility over the rest of them. If you read the notes for the 1.7.x release that is the first thing mentioned.
I reloaded my computer because over the 5-6 years i have had the install the needed software for my purposes has changed. I tend to try to not load anything on my server that isn’t related to the purpose of being a server as well. I am also aware that my use case over the 5-6 or so years i have had it has fluctuated a bit. Hell when i built it Plex wasn’t even part of my setup. Here is the bigger question I would ask you. If it is a server do you have a good way to do a backup. You could just reload OS and install Plex and see if that fixes the issue. If it doesn’t just restore from backup. That was exactly my plan. Windows Home Server has a great way to restore from a bare metal backup. I did the reload and then performed test recordings as I reloaded the needed software as of today. In the end everything loaded and still no issues. Because i took my time reloading certain pieces of software it did take some time to get my server back to where i wanted it, about a week. But now everything works and i have clean install.
Before i did the OS reload I also tried completely uninstalling Plex per the documentation. For me that did nothing to correct the problem.
I really think it is some conflict with the new transcoding engine and something on the box. I have done a fair amount of transcoding and such with various software packages prior to using Plex. I have run into several occasions where different packages use various versions of free add on packages and then end up corrupting each other. It is one of the reasons I came to like WHS Bare Metal backup so much. It allows very easy recovery for that scenario.
The key here is if you have an easy restore method it can’t hurt to try it. You would just loose a little time during the reload and recovery. Not sure about the Mac, but i can do both of those steps if it didn’t fix it in about 3 hours for just the OS.
I am not really sure what setting that was already existing would cause the problem. I do realize Mac and PC are very different file structure wise (good thing). I am still stumped what caused the problem, I was sure it wasnt the mkv container. I believe like others have stated it was related to the transcoder. Mine is working properly now without issue. I was planning a reinstall of OS before deleting the registry key, thinking plex was having a issue with existing software but that was not it.
In my case windows registry entries and crusty old software have nothing to do with the PMS DVR running on my Synology NAS. I’m sure it has something to do with the new encoder (new ffmpeg version most likely) introduced in PMS v1.7.0.
Out of curiosity. Have any of you tried repositioning your antennas, upgrading antennas, etc? From reading all these posts it sounds like most of you had setups that worked correctly BEFORE the 6/1 mass release of the DVR functionality to new equipment options and stuff, so you might have all thought your current antenna setup was up to par. But, I’ve been struggling for weeks now to get DVR recordings to record correctly without getting corrupt. I finally solved my issue today via moving the antenna from the various rooms in my house that I have tried to instead running a coaxial cable up into my attic and putting the antenna in there.
I’m in a very different circumstance then all of you, you all appear to be using HD Home run or whatever they are called devices. Whereas I purchased a WinTV Quad HD tuner installed into my home server via PCI express. But I originally started reading this thread based off the “all my recordings are corrupt” wondering if the issue was related to the problem I solved earlier in the day. It sounds like you all might be having very different problem, but I just know I struggled for weeks now to get my setup to work right (I installed plex on multiple computers, multiple OSes, moved the PCI express tuner card to multiple PCS and in multiple rooms in the house, etc etc etc). I felt stupid when it all ended up be related to the antenna signal quality.
It would be nice if plex had a built-in signal strength / signal noise meter. For my WinTV card the only option is to use a digital signal meter from their website and the software doesn’t work well. But I was playing with that signal meter and I finally realized that many my channels were showing up with a yellow signal meter in the 20-25 signal noise ratio but the 1 or 2 channels I had that were 30+ and green were not having issues. So finally, after moving my antenna up into the attic I could get 30+ SNR on all the channels and now I have zero issues with corruption.
One thing I noticed was the WinTV software when recording could handle the lower SNR signal issues and still produce a useable non-corrupt recording but with artifacts or pixilation in the recordings when the signal dropped out. Whereas Plex doesn’t seem as robust and as soon as the signal dropped off Plex appeared to freeze up / freak out and stop doing what it needs to be doing. That kind of sounds like the issue you guys are having with your DVR devices where you are seeing the data transfer rate suddenly drop off to nothing due to plex stopping to pull the data. So maybe in the newer versions of plex is much more sensitive to quality issue on the antennas then it was before. With no built-in tool from Plex to tell users if there are signal problems, it makes it hard to confirm.
I’d recommend just for kicks and giggles that a couple of you users with plex installed on laptops go and move your laptop out doors to high ground and put the antenna next to it and sit out and enjoy a nice picnic for an hour while your laptop attempts to record a show then report back if it fixes your corruption issues. Although I suppose doing that will prove a bit more difficult to do with your not so portable DVR boxes unless you have a creative way to power the device outdoors. Or maybe just put your antenna outside through a window temporarily. But it could be a huge help to the community if we confirmed if a lot of these issues end up coming down to signal issues. I was very reluctant to go through the process of running a coaxial cable up to my freaking hot attic and put it off for weeks tinking around with other things that didn’t produce results. Kicking myself in the rear for having not tried it weeks ago.
Good luck everyone!!!
Nope that isn’t the issue
now - recorded video stuck and only when restart plex media server then video appears in recorded files, when I play video, then somewhere in half video stop playing…
Plex DVR is not working!!
Does anyone can repair this issue?
