Plex can see them, it lets me choose them in the playback settings, but they don’t display. They work just fine on the first half.
This is on Android, and Chromecast, I tried replicating it on iPad and Windows, but I can’t even figure out how to play the second half on either.
Naming and structure is your problem.
A program called Filebot will go a LONG way to easing file renaming woes. It is well worth the price of admission if you have to pay for it.
I just had an entire different thread that told me to do it this way
I had to name it this way to get it to work in the first place.
I’ve tried to figure it out on three separate occasions and I can’t.
Remove your offending files from the storage Directory.
Run Plex Empty Trash, Optimize Database, Clean Bundles.
Re add the corrected files as per Plex support article, Refresh Metadata
Example:
Murder She Wrote
Season 01
/ Murder She Wrote - S01E01 - The Murder of Sherlock Holmes - pt1.mkv
/ Murder She Wrote - S01E01 - The Murder of Sherlock Holmes - pt2.mkv
Add subs if required
Why do you guys think it’s a naming problem?
@ipalm where are those subtitle files from?
Can you .zip the subtitles and share them here?
I just finished manually organizing my futurama. Is refreshing the metadata going to ruin that?
You can refresh metadata Episode specific, via the Vertical Ellipsis ⋮ bottom left of Episode poster. If that reassures your progress.
Filenames look fine to me.
I think there’s a bug with subtitles and multipart/stacked files. On an Apple TV, I also can’t get subtitles to play correctly in the second part of a stack. I also tried with embedded subtitles.
I’m curious if the timestamps in the subtitles should start from 00:00:00 again (mine do, which isn’t working), or if they should maintain the cumulative/total time, or if Plex only looks at the first subtitle file, or what.
My solution has always been to combine the parts into a single file - and I’d suggest doing the same. Multipart stacks behave weird in a number of ways.
May well be so, Volts. The Op is using Android and chromecast, so who knows
Okay so I did all of that, and it did fix the part where I can now play the second half in the windows app just fine, but the subtitles are still not going.
This should sort that issue, but as Volts stated, it may well be a bug
The MKVToolNix method I linked doesn’t append the subtitles together, so it’s not a complete answer.
If you’re familiar with other subtitle editing tools, that might be the quickest way to do it - extract, append (adjusting timestamps), and either remux or save.
If not, I’ll find a better command / recommendation.
Subtitle Edit, https://www.nikse.dk/, can append/join SRT subtitles. It is in the Tools menu.
Almost every subtitle file in my library is external. I edit them for a hobby, so that isn’t the issue.
I just made part one into episode 00 and manually filled in the rest.
I just noticed something else that might contribute to problems when using stacked files.
In the original files, do pt1 and pt2 have the same number of embedded subtitle tracks?
I wonder if there’s additional weirdness there.
How did you end up concatenating subs into the new 00?
I believe ipalm just created separate Episodes with local subs
