How to tag a multi part TV episode

Plex Media Server Desktops & Laptops
1

Server Version#:3.95.2
Player Version#: 1.161.1.1291
These are the 2 version #s I found…don’t know which is which.

I have a Library set up for a TV series with lots of episodes. Most everything seems to be showing up correctly, but the Pilot episode is 2 1-hr shows and ran before Season 1. The source file showed these 2 files as Season00, Episode00, part 1 and part 2. When I put them in Plex Library, they show up as a duplicate S00E00 episode. I can watch part 1 but cannot watch part 2 as it is stacked with part 1. How can I separate this douplicate episode into it’s 2 single episdoe parts?

2

Based on your information you will name it

Show (Year) - s00e00 - Episode Title -part1.ext
Show (Year) - s00e00 - Episode Title -part2.ext

Then update library.

Please note:

  • Not all Plex apps support playback of stacked media
  • All parts must be of the same file format (e.g. all MP4 or all MKV)
  • All parts should have identical audio and subtitle streams in the same order
  • Only stacks up to 8 parts are supported

More info here.
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/#toc-5

3

Thank you so much, NewPlaza. I never would never have none hot to begin doing a search of PLEX to find these files. I’m making file PDFs so I always know how to fix this problem when I run across it again.

4

Yeah, the articles are impossible to find sometimes.
What really drives me up the wall and the dev’s don’t want to acknowledge is how the articles are collapsed and it makes it impossible to do a find(Ctrl-F)
https://support.plex.tv/articles/

5

Sorry to report that following the directions did not solve the PLEX library errors. I have screen shots available but I don’t see a way to attach them. I still show 2 copies of S01E01 which is actually parts 1 and 2 of the pilot (S01E00)…all of the following Season 01 are correctly named and numbered. The Specials folder has S01E00, part 1 as S00E00, and S01E00, part 2 is missing altogether. All the following episodes in Specials have incorrect titles and numbers, and 2 files in the source folder are also missing! Things are all messed up…still.

6

My above post should have fixed your issue.
Do refresh metadata.

If you would, can you tell us what series/episodes you are having an issue with.

7

Thanks, NewPlaza for the post. I did a metadata reset and that did fix one of my problems, I did some revising of my folder/file descriptions so I’m not sure which remedy worked, but, Now the only problem I have is that a 2-part episode is showing up as a double, single episode. Hope the following screenshots help.

rock1
rock2

8

“Backlash of the hunter” is a 2-part special
https://www.thetvdb.com/series/the-rockford-files/seasons/0

9

Okay.

Two issues I see…

  1. Backlash of the Hunter is classified as a special. You must add them to the special folder.
    https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/#toc-3

  2. It’s Part1 & part2. No space

10

Not necessary to “stack” the two files, since they are listed as 2 episodes on TheTVDB.

/ TV Shows
   / The Rockford Files (1974)
      / Specials
         The Rockford Files - s00e01 - Backlash of the Hunter (1).mkv
         The Rockford Files - s00e02 - Backlash of the Hunter (2).mkv
1 Like
11

Ahh… You are correct. Two episodes, two files. It will fit perfectly as you have listed.

12

OK, OttoKerner, is your illustration the exact way these files should be labeled?

14

Yes. it follows exactly the recommendation: https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

That being said, you can always insert the release year of s01e01 into the folder name. (Example edited above.)

15

Look up your tv show and its episodes at TheTVDB. Particularly when they are categorized as ‘special’ or ‘pre-season’ episodes, or ‘pilot’, or similarly.
That way you’ll know exactly where to put them and which episode and season numbers they should get.

16

Got it! Thanks to OttoKerner and NewPlaze for their help.

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