An error occurred loading items to play

Server Version#: 1.15.4.993-bb4a2cb6c

I just installed the latest version of Plex on my Synology and when I access Plex from outside my network, I am able to see all my videos but am unable to play anything, I keep getting “An error occurred loading items to play”.

I ended up uninstalling the PMS and deleting the entire database. I reinstalled yesterday and got everything loaded and it seems to be working now.

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