An error occurred while attempting to play this video. Please try restarting both the Plex Media Server and this app

Plex Players Streaming Devices
, ,
1

Server Version#: 1.19.1.2701-6327e27bf
Player Version#: 7.31.0.16802

I have Xiaomi Mi Box S and with New Player enabled. I received this error message
“An error occurred while attempting to play this video. Please try restarting both the Plex Media Server and this app”

Disabling New Player fixes the issue.

Please fix, I prefer the New Player over the old one due to ease of playback navigation.

2

Please enable network log in the plex app and provide them. if you have something similar like:

[FFmpeg] [ERROR] [tcp @ 0x2b8acd87c0] Failed to resolve hostname XXXXXXXX.plex.direct: No address associated with hostname

You probably want to follow my thread with the same problem.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.