An error occurred while attempting to play this video. Please try restarting both the Plex Media Server and this app

Please enable network log in the plex app and provide them. if you have something similar like:

[FFmpeg] [ERROR] [tcp @ 0x2b8acd87c0] Failed to resolve hostname XXXXXXXX.plex.direct: No address associated with hostname

You probably want to follow my thread with the same problem.