Android App - Conversion Failed. The transcoder exited due to an error

Server Version#: 4.147.1
Player Version#: 2025.31.1 (966828619)

Dear All,

I’m running plex on a truenas Server and I have a Redmi Pad Pro which worked fine untill recently. Now it doesn’t play/stream the videos anymore. I always get the following error “Conversion failed. The transcoder exited due to an error.”.

I have logs from Server and the App. If I stream over the web browser there no issues (from the same device).

Thank you for your help!

KR
Rok

Plex Media Server Logs_2026-02-03_13-03-04.zip (3.4 MB)

plex-log-2026-02-03T12_11_49.645Z.zip (462.3 KB)