Android App - internal player - audio with no video

Plex Players Mobile Devices
1

Server Version#: 1.25.4.5426
Player Version#: 8,29,0,30433 (b3774acd)

While playing some videos with internal player App is playing audio only with a static miniature.

This issue occurs ONLY in Plex app, on ONE android device, other mobile devices are working fine.
What is interesting it’s working when I’m using a web browser, or when I switch in settings to use an external device, however, an external device is not a good option as Plex is still using an internal player while you are in picture preview mode, which I use most often.

Appreciate your support

2

I’m having the exact same problem. Others report its an issue with android app. It’s widely discussed elsewhere on the forum. Can’t wait for a fix

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