Android / Apple Phone App not working

I’m running Plex Server version 1.18.7.2457-77cb9455c on a WD Passport, all was fine with remote access until we upgraded to the above version. I have restarted the phones and Server multiple times and we get the same error on the phones. No code, just asking us to restart the phone app and server app. We do that, same error. The app starts, movies show, click on a movie works, then when you click to start the movie, the error comes up. The Roku apps are working fine. If we connect the phones to wifi on the same network where the server is, they work fine. Turn off wifi and get the same error. The phone apps are the current versions. I have not made any changes to the servers settings since the update to the server version. Passports is up to date and running My Passport Wireless Pro v1.04.17.

Let me know if there is a fix for this or more information is needed.

Thanks.

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