Android Mobile App - Live TV - EPG - Issues with updating first TWO Channels - Gets Stuck

Server Version#: 1.41.3.9314
Android App Version#: 10.24.1.2319

Android App on Mobile device (Pixel 8 Pro), when trying to watch live TV. The guide will get stuck on “loading” for first two channels. Eventually will resolve the 2nd channel, but will never resolve first channel.

Confirmed this by removing the first channel from DVR on server. No matter what becomes the FIRST channel, on Android App (mobile version), the first channel never gets populated.

This is not the problem on Android TV or iOS App (Confirmed).

See screenshot

@BigWheel, tagging and hoping you can take a look at this one too? OR pass it to the right team?

I can’t reproduce this on my Pixel 7. Can you provide the android logs from after you load the guide.

Sure here you go, I kept it as long as I could on that screen, and then switched to get the log

Plex log c2b77c555d39.txt (55.8 KB)

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