Server Version#: 1.18.8.2527 Player Version#: 7.29.2.16071 This problem has been going on for a long time. I don’t think it ever really worked. Whenever “new player” is enabled in advanced settings, I get this error: [IMG_20200322_211032] I get it, in the beginning it was an experimental playe…

My main complaint about the new Plex player (NVIDIA Shield TV Pro) is the fact that many of my video files - more than half of them actually - are “stuck” for about 8-10 seconds when starting playback before “catching up”. The audio plays fine from the beginning, but video is frozen. When I hit stop…

Can you provide some logs or a sample file, please? What device are you using for playback?

I’m running both the Plex Media Server and Player on the new NVIDIA Shield TV Pro 2019. Content is stored on a HDD attached to my router and mounted as network storage on the Shield. Playback is very smooth and without any lag or buffering whatsoever - except from the new Plex player where the video…

From our support docs: [image] Generating Sample Files from Media | Plex Support Why Sample Files? In cases where problems occur playing a particular video file, it is often very useful to be... [image] Android, Android TV, Fire TV Logs | Plex Support F…

I have an issue with video that it is trying to start video, cannot play and just showing zero progress. After that I can scroll to some video position, age will be shown but again no actual play occurs. Strange but tv restart helps! And after that video will be played.

Similar issue in these threads on Mibox S. Resolved with latest update. [image] Plex Error reading Video on MiBox S Streaming Devices Happy report I updated Plex from the Google Store just now (no beta) from my 8.0.2? Version to 8.1.0.17967 and the new video player is now…

For me, I only got freezing at the start of a movie when I had subtitles enabled. Try disabling subtitles and see if that fixes the issue.

Can the Plex corporation please just stop making this new garbage player the default? It’s clearly complete and utter junk…why is it enabled by default? It should be disabled by default! I love having to give my wife and kids instructions every 3 days on how to go into advanced settings and turn of…

[image] spgra: because they want to force everyone to beta test it for them, rather than, you know actually beta testing something properly using the beta testers they already have (that apparently can’t beta test jackshit). Then they should just move it to an experimental feature that has to…

@spgra I’d kindly ask you to review our Community Guidelines , and keep it civil. Keep in mind, there are a finite number of combinations of files, hardware, and network we can test against. We can’t test against every possible combination. It was opt-in for quite a while, and in the last few months …

Android TV "new player" can't play anything

Plex Players Streaming Devices

DjGrazzy May 25, 2020, 1:26pm 95

Similar issue in these threads on Mibox S. Resolved with latest update.

Topic		Replies	Views
New player on android tv not working Streaming Devices server-windows , android-tv	55	4080	September 26, 2020
An error occurred while attempting to play this video. Please try restarting both the Plex Media Server and this app Streaming Devices server-nvidia-shield , android-tv , playback	563	71796	December 7, 2021
"New Player" doesn't stop auto-enabling its garbage self Streaming Devices android-mobile-legacy , android-tv	167	4591	July 12, 2021
Playback Problems on several Android Devices, new player buggy Mobile Devices android-mobile-legacy , android-tv	33	2275	September 6, 2020
The new video player on Plex for Android TV is terrible there's not even closed captions underneath it or quality that's terrible Streaming Devices android-tv	64	7100	September 10, 2020

Android TV "new player" can't play anything

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