Any major changes made to PMS?

Plex Media Server
1

Server Version#: 1.23.5.4841
Player Version#: Two LGs TV ,
App version on TVs: 5.20.1
Platform Version on TV1: 4.3.0
Platform Version on TV2: 6.1.0

Hi guys

Since the “outbreak” issue on the DNS servers, I have had major issues getting my TVs to run with Plex on a LAN server. The server is running, was working fine yesterday on TV2 ( the new LG C1 ). On TV1 and older LG TV I had problems with spinning menus. So I tried to put in a manual IP for the LAN server - and after a couple of minutes the server came online on the screen.

This morning none of the TVs gets any connection to my LAN server. I have cross checked everything, rebooted server etc.

The odd thing is if I use 4G network on my phone - Its working fine and online without any problems. If I use LAN ( via Wifi ) . No connection

If I use my work PC ( windows ) via Chrome on my LAN ( Wifi ) is working fine.
If I try use another browser like Firefox , its offline and with spinning menus.

Do you have any ideas how I can solve this , or where to start looking?

I heard from a buddy of mine that he had a similar issue yesterday on LAN - he couldnt connect. I made a reboot on the server and he is now running again. But its not working for me :confused:

I see this when doing sudo systemctl status plexmediaserver.service:

Jul 22 06:12:54 plexmediaserver systemd[1]: Starting Plex Media Server…
Jul 22 06:12:54 plexmediaserver systemd[1]: Started Plex Media Server.
Jul 22 06:13:09 plexmediaserver Plex Media Server[981]: connect: Connection refused

Thanks :slight_smile:

2

Try setting the DNS server to e.g. 8.8.8.8 instead of relying on your ISP.
Either in the TV’s network configuration or in your router.

3

@OttoKerner thanks will try that.

Do you know if you have had issues with OpenDNS? I have an UDM Pro ( Unifi Dreammachine Pro ). I have defined the OpenDNS in there, but never had the issue before.
Can it have something to do with it ( after plex had dns issues ) .

4

@OttoKerner

Ok DNS issue I see.

I removed the OpenDNS on my TV ( got it from the UDM Pro ). I added Google DNS and its now running again.

May I ask when this expect to be solved? Seems like Plex.tv has DNS issues … still? :slight_smile:

I have another server with a VPN connection ( just to test it out, that DNS is 1.1.1.1 ) . Same issue, after I corrected the VPN to use Google DNS , everthing was working fine again .

5

I use OpenDNS and have no issues. but some other users reported changing to googles (which worked) then back to openDNS and that started working again.

I think a DNS or something is just caching too aggressively but our ops team is looking into it.

1 Like
6

@BigWheel ahh cool thanks for the info - appreciated.

Well I got it up and running ( even though I changed my DNS on my UDM to Google , it still use opendns hmm lol… another issue )

Changing DNS on TV manually worked flawlessly

Great support thanks to the both of you :slight_smile:

7

@BigWheel and @OttoKerner

Still having major problems - even though DNS is changed to Google :confused:

8

Shutdown your server, then restart it.
Wait a few minutes.
I’ve reset your server certificate.

Then please expand on “major problems”.

9

Thanks @OttoKerner

Well - it seems that I still have problems with some DNS. For instance now I cant connect to Plex from my working PC ( was working fine earlier this morning ) .
I got my TVs up and running after changing the DNS settings.
Maybe I should try make a COLD turkey on the entire system later on :slight_smile:

Starting up now :slight_smile:

10

Give that client on your work PC a chance to fetch fresh information about your server from plex.tv
for instance by signing it out of your plex.tv account, restarting it, then signing it back in.

11

God didnt think of that :confused:

Cheers :slight_smile:

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