Server Version#: 1.22.1.4228 Player Version#: 1.29.1.1974-a65b3ef3 One of my servers can get a certificate without a problem. The other can’t. Users can’t connect to the server (app.plex.tv is unable to connect to “Plex 1” securely). Secure Connections set to Preferred. Mar 25, 2021 16:50:18.0…

I’m not hitting the rate limit anymore, but the cert still doesn’t seem to be updating. Is there a FAQ/help entry somewhere I can reference about how to get the cert to update? I’ve been experiencing crashes on one of my PMS devices since I upgraded to 1.23.2.4625 this morning and the API rate lim…

Show me your logs ZIP please? (capturing as much/many of the startup problems as you can)

What’s the best way to capture the logs and send them to you? The server won’t stay running for much more than a few seconds, so I can’t do much through the web interface. Also - if this needs to be moved to another thread to keep this on topic, I can/will do that. I can see in the logs that a numb…

Settings - server DEBUG logging ON, VERBOSE logging OFF Restart PMS Wait 2-3 minutes (for CPU to quiesce) Settings - Server - Troubleshooting - Download Logs Attach the ZIP in the PM.

Like I said, the server won’t stay running long enough to do anything in the web interface. The main process crashes out leaving some orphaned plug-in processes behind.

Grab a tar.gz of the “Logs” directory and attach it. We’ll use whatever we can get. If need be, we can edit “Preferences.xml” directly to set logging levels.

@ChuckPa Having the same issue as others. Can you reset my certificate?

@thesoundman2004 Done, You may restart the server

@ChuckPa im having the same issue aswell, i did a reinstall of my plex server and changed the name of the server. Can you or someone else reset my certificate aswell? :slight_smile:

Is there a summary on what you need to do in order to reset thecertificates?

"API rate limit exceeded" When Getting Certificate

Plex Media Server

ChuckPa June 4, 2021, 8:25pm 99

Thank you for the link.

Closing this thread in favor of a better titled one.

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"API rate limit exceeded" When Getting Certificate

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