What’s the best way to capture the logs and send them to you? The server won’t stay running for much more than a few seconds, so I can’t do much through the web interface. Also - if this needs to be moved to another thread to keep this on topic, I can/will do that.
I can see in the logs that a number of crash dumps have been uploaded … somewhere. Are you able to view those?
Like I said, the server won’t stay running long enough to do anything in the web interface. The main process crashes out leaving some orphaned plug-in processes behind.
Grab a tar.gz of the “Logs” directory and attach it.
We’ll use whatever we can get.
If need be, we can edit “Preferences.xml” directly to set logging levels.
@ChuckPa Having the same issue as others. Can you reset my certificate?
Done, You may restart the server
@ChuckPa im having the same issue aswell, i did a reinstall of my plex server and changed the name of the server. Can you or someone else reset my certificate aswell? 
Is there a summary on what you need to do in order to reset thecertificates?
Same issue here, is there any way to reset it?
@apax0r
@juergen_schroeder_ahrensburg_gmx_de
@Reli4nth
Server certificates reset. You may restart the server.
Fixed, thanks!
Server Version#: 1.22.3.4523
Player Version#: 4.58.1 (web player)
I just installed a new copy of plex on a fresh ubuntu 20.04 server. I have been unable to access my server via app.plex.tv due to being unable to establish secure connection. I know believe it might be due to not having proper certificates. In the console I was able to spot the following several times:
CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
Is there anything I can do about this rate limit?
I moved your post here with the other instances. In the future, please search before creating a thread.
I have reset your certificate. You may restart the server
@ChuckPa
The certificate reset you did for me before has been working perfectly for 3 weeks but today I’m back to getting the same error as before:
ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
Nothing has changed on my end. Is there anything else I should have done after the reset other than just restarting the server? I am just updating to the latest available version (1.23.2.4625).
Also I am still able to access the server through the apps (android and windows) but not through the webapp.
Shield’s cert reset. You may restart the server
Cross Posted from: Plex Employee to Reset Server Certificate? - #60 by gjggreen
Just added here as this is the far more descriptive of the issue, and you seem to be directing people into this thread
Issue: need a cert reset since the SSL’s aren’t renewing.
Thanks, you legends!
Thank you for the link.
Closing this thread in favor of a better titled one. 
