"API rate limit exceeded" when getting certificate

Hi!
Server Version#: 1.41.0.8994-f2c27da23
Recently remote access to my server stopped working. I can still access it locally just fine.
When attempting to access it from app.plex.tv, I get: app.plex.tv is unable to connect to "nas" securely

My Remote Access page has a green check, and says Fully accessible outside your network

The logs show this:

Oct 15, 2024 13:05:54.406 [139652712061752] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
<errors>
  <error code="1003" message="API rate limit exceeded" status="429"/>
</errors>

My understanding is that a plex engineer needs to do something on their end?

I checked “nas” on Plex.tv

The certificate was stuck.
I reset it for you.

Please restart PMS.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.