Apple live photos showing as videos

Having moved from Apple Photo’s to Plex, I see that all my Live photos have been processed as videos and they load poorly. I’m unable to view them as stills and I’m unable to properly watch the videos without waiting a while to load. My videos are also showing in 3-4 colors rather than the full spectrum. So it seems something is off.

Did someone else experience this and find a solution for it?

Live photos as saved as HEIC files. Plex does not support HEIC files. Add your vote at HEIC/HEIF support in photo libraries (new photo format for iPhones).

1 Like

I’ve voted! Thanks

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.