Support camera upload for iOS Live Photos

In the current plex iOS client, iOS Live Photos only have their photo portion uploaded, not the video portion. This makes the iOS camera upload an incomplete solution for backing up photos. From the earlier forum thread ( https://forums.plex.tv/discussion/comment/1419462 ) it looks like I’m not alone in desiring this feature.

As a starter, I’d like for the video portion in live photos to get uploaded so I can at least safely delete photos knowing they’ve been uploaded to plex, like your overview page (https://support.plex.tv/hc/en-us/articles/202130466-Camera-Upload-Overview ) infers.

Ideally, I’d love for there to be some support in the plex clients to view live photos. Some examples of doing this in the open source community are:

webviews / components:

Also, apple released an npm package for Live Photos : https://www.npmjs.com/package/livephotoskit/

another similar feature request was made in https://forums.plex.tv/discussion/268392/implementing-apple-live-photos-api#latest

I am in total agreement with the original poster that Plex needs to support the ability to back up & view Apple’s ‘Live Photos’.

I have more than 200gb of photos that i needed to backup and i looked high and low at all the available solutions based on pricing and features. In the end i was sold on Plex Media Server and its ‘camera upload’ ios feature and therefore purchased the lifetime plexpass (discounted rate).

I know there have been many updates recently to the Plex Media Server and notably as well the Plex ios app camera upload feature now ‘tracks whats been uploaded on your device’ (27th April 2017).

With iPhone 6s and onwards, Apple’s ‘Live Photos’ are available and i use this feature regularly. Not being able to backup (and view) these ‘Live Photos’ via my Plex media server means i cant delete the existing photos stored on other devices. Presently i have an incomplete solution with Plex, that is not future proofed. This leaves me with some devices backed up and others that are not (will have to be re-backedup at a later stage).

I think Plex is really coming along as a solution in the ‘Photo’ media storage arena, though right now after purchasing plexpass for a few months i am adding my voice in strongly upvoting this essential feature request to be added asap!
Please add support for backing up and viewing Apple’s ‘Live Photos’ via the ios Plex app and Plex media server.

2 Likes

Plex has become such an integral part of my digital equation, and at this moment lack of Live Photo backup is the only piece I can say is lacking. Please add!

Thanks for the amazing product. It’s a life changer.

1 Like

This should be high in the priority list, and I don’t think it would take much time to do. Just let the users decide if they want to upload the small video portion of live photos.

1 Like

Yes please

This. please. Yes.
And please, before I commit to another product… my family and I use plex for all our media, a complete mobile pic backup is one of those last items we need, I would rather not compile more software.

Would love this feature also. Any news at all?

Yes, please add this feature, and also support for burst mode photos. Right now only 1 photo from a burst series is uploaded.

yes! +1! upvote!

Also, in the next week a lot of phones are switching to iOS 11 , which will make the camera default to HEIF if the user also upgrades their mac to High Sierra
( see https://twitter.com/_inside/status/908421982089306112 ).

Hope the plex team is listening, as my primary use for it is photos.

Regarding HEIF, it looks like Plex is working on it: http://forums.plex.tv/discussion/288036/
Hoping this also implies live photos support. Thanks for the upvotes so far.

+Upvote

Looks like they’ve been working on it for a couple releases now. Maybe an employee will be nice and give us an update? :slight_smile:

I am chiming in with my support for this feature. As a plexpass subscriber I view it as absolutely vital if I’m going to continue using plex as my primary photo backup solution.

Would love this also!

I too would like this feature. Please provide an update, a single backup solution would be magical.

Have we heard if this will ever be implemented? I would love to see Plex use Apple’s API https://developer.apple.com/live-photos/ and provide Live Photo support. I’ve been backing up my photos on OS X using Image Capture, so it pulls the image and video file for each photo. Plex is viewing these as separate files and consequently doubling the instance of the image. It seems like it would be pretty straight forward to recognize a jpg and mov with the same file name in the same folder as the same image, then have a play button or something to loop the video. Google Photos is smart enough to do something like this.

1 Like

YES PLEASE!

I too would like Plex to serve as a IOS photo / movie / live photo backup solution!