Apple TV doesn't see PlexConnect

  • Your ATV model (2 or 3) and firmware version: ATV3 7.0.1

  • The DNS server set on the ATV: 192.168.1.111

  • The local IP address of the device that PlexConnect is installed on: 192.168.1.111

  • The device and operating system (including version number) that PlexConnect is installed on: Win 7 SP1

  • The device and operating system (including version number) that the Plex media server (PMS) is installed on: as above

  • The Plex media server (PMS) version number you are running (do not put 'latest'): PMS 2.2.8

  • The local IP address of the device that the Plex media server (PMS) is installed on: as above

  • The PlexConnect version number: 0.4-dev

  • The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)
     

    [PlexConnect]
    enable_plexgdm = True
    ip_pms = 127.0.0.1
    port_pms = 32400
    enable_dnsserver = True
    port_dnsserver = 53
    ip_dnsmaster = 111.118.175.56
    prevent_atv_update = True
    enable_plexconnect_autodetect = True
    ip_plexconnect = 0.0.0.0
    hosttointercept = trailers.apple.com
    port_webserver = 80
    enable_webserver_ssl = True
    port_ssl = 443
    certfile = ./assets/certificates/trailers.pem
    loglevel = Normal
    logpath = .
    

    detailed description of the issue:

I have followed the instructions (I think) to the T:  PMS and PlexConnect are running on the same PC.  Created all the certificates, had to use the USB method to transfer to the apple tv due to this issue.  PlexConnect fires up fine

14:50:34 PILBackgrounds: No PIL/Pillow installation found.
14:50:34 PlexConnect: ***
14:50:34 PlexConnect: PlexConnect
14:50:34 PlexConnect: Press CTRL-C to shut down.
14:50:34 PlexConnect: ***
14:50:34 PlexConnect: started: 14:50:34
14:50:34 PlexConnect: Version: 0.4-dev
14:50:34 PlexConnect: Python: 2.7.8 (default, Jun 30 2014, 16:03:49) [MSC v.1500
 32 bit (Intel)]
14:50:34 PlexConnect: Host OS: win32
14:50:34 PlexConnect: IP_self: 192.168.1.111
14:50:35 PILBackgrounds: No PIL/Pillow installation found.
14:50:35 PILBackgrounds: No PIL/Pillow installation found.
14:50:35 DNSServer: started: 14:50:35
14:50:35 DNSServer: ***
14:50:35 DNSServer: DNSServer: Serving DNS on 192.168.1.111 port 53.
14:50:35 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.111
14:50:35 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld
.apple.com.edgesuite.net'] => 127.0.0.1
14:50:35 DNSServer: forward other to higher level DNS: 111.118.175.56
14:50:35 DNSServer: ***
14:50:35 PILBackgrounds: No PIL/Pillow installation found.
14:50:35 WebServer: started: 14:50:35
14:50:35 WebServer: ***
14:50:35 WebServer: WebServer: Serving HTTP on 192.168.1.111 port 80.
14:50:35 WebServer: ***
14:50:35 PILBackgrounds: No PIL/Pillow installation found.
14:50:35 WebServer: started: 14:50:35
14:50:35 WebServer: ***
14:50:35 WebServer: WebServer: Serving HTTPS on 192.168.1.111 port 443.
14:50:35 WebServer: ***

I then point the apple tv (certificates installed) at the DNS server (192.168.1.111) andddd....... nothing.  The PlexConnect in cmd doesn't move or respond, the apple tv does not have an internet connection anymore.  If I restart the Apple TV then all the icons dissapear because there is no internet connection.  When I change the DNS back to auto or the one specified in the settings file then the internet works fine.

 

This leads me to believe that the two aren't communicating at all.  Nothing seem to be passed to PlexConnect.  I've tried re downloading PlexConnect, restarting Apple TV and changing the server IP address.  None of these worked.  I'm stumped...

sounds like your windows firewall is blocking the traffic

I had allowed the apps through the firewall, however when I disable the firewall entirely it solved the problem.  Thanks for your help, I'll troubleshoot the specifics later.  Cheers

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