Server Version#: 1.40.1.8227 Player Version#: 4.128.1 Several months ago I was having an issue when trying to play mkv files in Plex through my Apple TV box. The UI would just show the spinner forever, never playing the file. I found that I could get it to play if I converted the file to mp4. That…

HEVC main10 is a strange decision for 1080p. If it’s a very old AppleTV, the HD models, might not can do main10.

AppleTV 4K (2017) [Screenshot from 2024-04-23 13-16-03] [Screenshot from 2024-04-23 13-18-17] This AppleTV 4K is connected via WiFi

Yes, that’s true, it is an Apple TV 4k, and it’s connected via wifi. Now that I have a switch nearby I could make it wired. I should say that it plays everything quick and speedy, except these files that it just won’t play at all. I use Youtube TV and it performs great through the ATV. So not sure t…

The file you showed. HEVC BT709 ??? (that’s not standard for HEVC) 2.2 Mbps? That’s something re-encoded. Not sure who/what did that video but I challenge its validity How does my testfile play? (It will be very short)

Full disclosure, I downloaded that video file, so not sure of the origin or intent of using those settings. I can tell you that it plays fine on a FireTV. I’ll try to go home at lunch and try out this file. Will post back here in a couple hours.

I played the file on both the Apple TV and in plex/web. Here are the logs. Plex Media Server Logs_2024-04-23_12-22-40.zip (5.2 MB)

You have a bunch of things going on in there… WOW. EAE fails. Do you have the transcoder temp directory on a network device? If so – NO. The EAE requires local devices due to how Dolby EAE works. Apr 23, 2024 03:22:55.002 [124977525279544] INFO - Compiler is - Clang 11.0.1 (https://plex.tv…

[image] ChuckPa: EAE fails. Do you have the transcoder temp directory on a network device? If so – NO. The EAE requires local devices due to how Dolby EAE works. I don’t have a directory specified in that field. I believe it should just use the local drive, based on the documentation? I have…

Look here. I suspect you’re bumping into boundaries. Figure out how many directories are in the Notify list. [image] Linux Tips Tips, Tricks & How-Tos Increase the number of directories Linux can monitor (inotify) for PMS The default size of the Linux inot…

Ok, I ran that process and changed the max user watches. My number was 448399, converted to 480000. What’s next?

Apple TV STILL can't play some mkvs

Plex Players

ChuckPa April 23, 2024, 8:18pm 22

Look here. I suspect you’re bumping into boundaries.

Figure out how many directories are in the Notify list.

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Apple TV STILL can't play some mkvs

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