Artifacting when using hardware acceleration transcoding with integrated intel graphics

[sa2000]

@Bendra

, it crashes excatly then when Plex starts a trancoding process via intel quick sync

There are two known causes of such crashes

1. Intel driver bugs
2. Plex Media Server is run as a service or as scheduled task or headless through RDP

See this post which consolidated the information in December 2019

Hardware Acceleration Crashes PMS App

Consolidating all info relating to crashes and hardware acceleration Following the test of new Intel driver by @Geran and previous feedback from @d0cx, we now have a conclusion to these crashes. So to summarize the fixes for Plex Media Server crashes when hardware acceleration is in use Intel Graphics Adapter Driver bug - leading to crash of the Plex Media Server process in module igdumdim32.dll This is now fixed in the latest driver - this table shows the versions and which version fixes …