Server Version#: 1.27.2.5929 Player Version#: Plex Web 4.85.1 Docker Image: 1.27.2.5929-a806c5905 Recently I’ve noticed that a bunch of album art on my Plex music library has been changed to use significantly lower resolution images. I’m not currently sure how many albums have been affected, and …

Thanks for looking into this. Looking forward to a fix.

No this is not the same issue. The referenced issue talks about missing artwork. What we’re seeing here is poor quality artwork. I see this happening on any item where I haven’t specifically overridden the poster selection. I think what’s happening is when Plex auto-updates items, it’s simply pulli…

I often get multiple posters. As many as 10 or sometimes more. So it pretty much does operate like calibre that way.

Sorry, but it absolutely does not. I’ve seen that again and again, for years. Yes, Plex downloads multiple candidates, but then it clearly simply presents them in the order it discovered them, with no meaningful processing done afterward. It’s just when updating posters manually, it’s usually obvi…

[image] dmbreakey: No this is not the same issue. The referenced issue talks about missing artwork. What we’re seeing here is poor quality artwork. It’s the same fix for both symptoms. The fix is busy being tested currently.

Ah, thank you for the clarification!

Glad to hear it. Any ETA on a fix?

I installed 1.28.0.5973 today and it didn’t seem to fix this issue. Anything else we need to do?

Either just wait for scheduled refreshes to fix it over time or you can run a metadata refresh manually on the affected items.

I just upgraded to 1.28.0.5999 (public), and manually ran a metadata refresh on an affected album. There appears to have been no change.

Artwork Switched to Low Resolution in Some Cases

Plex Media Server Metadata & Adding Files

drzoidberg33 July 6, 2022, 3:26pm 2

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Artwork Switched to Low Resolution in Some Cases

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