Aspect Ratio issue with Live TV

General Discussions Plex Features
1

When I watch certain live tv changes the aspect ratio is wrong, they end up squished (4:3) instead of being 16:9. This only seems to happen to channels that aren’t being broadcast in 1080i. HD channels display just fine.

I have this issue on both my android phone (samsung galaxy s7 edge with the latest plex client) and on my Sony android tv (latest version of android tv).

Keen to know if this is a known issue or if there are any settings I can adjust to fix this.

2

I meant to say “when i watch certain live tv channels”…

3

Hi Damon, I’m presuming you are in NZ based on your username. I also have this issue. I have noticed that this is a direct play issue, as recording the shows, or transcoding them live results in the correct aspect ratio being displayed.

4

This is something we’re aware of, and are tracking internally.

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