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Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):
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5.3 (6105)
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The DNS server set on the ATV (found under the ATV settings > general > network > DNS):
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192.168.1.68
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The device and operating system (including version number) that PlexConnect is installed on:
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pc, Windows 7
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The local IP address of the device that PlexConnect is installed on:
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192.168.1.68
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The device and operating system (including version number) that the Plex media server (PMS) is installed on:
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pc, Windows 7
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The local IP address of the device that the Plex media server (PMS) is installed on:
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192.168.1.68
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Where your media is stored (e.g. internal drive):
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Z: (mapped drive onto synology nas)
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The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one.
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I followed the setup guide, so it´s version 2 not 3
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The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)
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copied settings file as settings_2.txt and attached it here
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A detailed description of the issue (the clearer you can make this the better):
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Followed the setup guide ( https://github.com/iBaa/PlexConnect/wiki/Windows-7-and-ATV-with-5.2-firmware-and-ethernet-internet-connection-installation-guide ), changed dns on ATV3 to the ip address 192.168.1.68. Launched trailers app and then the following message appears on my tv: Trailers is unavailable. Try again later.
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Ensure you post your 'PlexConnect.log' file to pastebin and post the link ('PlexConnect.log' is located in your PlexConnect folder). If possible, follow these steps to create a "more detailed fresh" one:
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uploaded here as PlexConnect.txt
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You appear to have two PMS showing on your network which is confusing PlexConnect.
In settings config disable GDM (auto discovery) and hard code the IP and port of the PMS you want to use (see the advanced setting section of the wiki for how to do this).
I am not a pro on this but it looks like your plexconnect is seeing two plex servers, perhaps you should try to hard code one in the settings file ip_pms = 192.168.178.10 should be 192.168.1.68
Damn you f00b you beat me to it :)
It may also be that you are using multiple NICs on the same device but the same principle applies 
Hehe by seconds I think 
- the new log files are much better to read.
Wow quick answer :)
You mean then something like this?
you need to change port_pms to 32414 as that what it seems your plex is running on, and you want to put port_webserver to 80
Ok tried that and still no connection :/
Here is the latest log:
plex connect appears to be working just fine, do you have any kind of firewall on this machine? If so you may wish to turn them off to test. Also unless I am reading the plexconnect log wrong your plex server is on 32414 however you can try setting your settings to port 32400 for pms port
I have firewall turned OFF on my pc. Also turned off AVG to be sure. Firewall on the router should only block outcoming traffic.
try changing the plex port in settings to 32400?
Hmm ok í changed the port to 32400. When I select Trailers app atv3 takes a moment think but then comes again with this trailers is unavailable message :(
But I have more meat in the log file now :)
Hmm ok í changed the port to 32400. When I select Trailers app atv3 takes a moment think but then comes again with this trailers is unavailable message :(
But I have more meat in the log file now :)
22:18:24 PlexConnect: started: 22:18:2422:18:24 PlexConnect: ***22:18:24 PlexConnect: PlexConnect22:18:24 PlexConnect: Press ENTER to shut down.22:18:24 PlexConnect: ***22:18:24 PlexConnect: IP_self: 192.168.1.6822:18:24 PlexConnect: started: 22:18:2422:18:24 Settings: getsetting enable_dnsserver=True22:18:24 DNSServer: started: 22:18:2422:18:24 Settings: getsetting ip_dnsmaster=8.8.8.822:18:24 DNSServer: ***22:18:24 DNSServer: Starting up.22:18:24 DNSServer: intercept trailers.apple.com: 192.168.1.6822:18:24 DNSServer: forward other to higher level DNS: 8.8.8.822:18:24 DNSServer: ***22:18:24 WebServer: started: 22:18:2422:18:24 Settings: getsetting ip_webserver=0.0.0.022:18:24 Settings: getsetting port_webserver=8022:18:24 WebServer: ***22:18:24 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.22:18:24 WebServer: ***22:18:24 ATVSettings: init class CATVSettings22:18:24 ATVSettings: load settings22:18:24 Settings: getsetting enable_plexgdm=False22:18:24 Settings: getsetting ip_pms=192.168.1.6822:18:24 Settings: getsetting port_pms=3240022:18:24 XMLConverter: PlexGDM off - PMS from settings: 192.168.1.68:3240022:18:30 DNSServer: DNS request received!22:18:30 DNSServer: Source: ('192.168.1.75', 64942)22:18:30 DNSServer: Domain: trailers.apple.com22:18:30 DNSServer: ***intercept request22:18:30 DNSServer: -> DNS response: 192.168.1.6822:18:30 DNSServer: DNS request received!22:18:30 DNSServer: Source: ('192.168.1.75', 64942)22:18:30 DNSServer: Domain: trailers.apple.com22:18:30 DNSServer: ***intercept request22:18:30 DNSServer: -> DNS response: 192.168.1.6822:18:30 WebServer: http request header:Host: trailers.apple.comAccept-Encoding: gzip, deflateAccept: */*Accept-Language: en;q=0.9Cookie: itspod=52; ns-mzf-inst=182-218-80-217-11-8022-520197-52-st13; Pod=52; mz_at0-1027236220=AwQAAAEMAADEfAAAAABRyMWklccNrmPZCSxGFdirAavi2sF7FA4=; X-Dsid=1027236220; s_vi=[CS]v1|28E3747185012D06-6000013640022F00[CE]Connection: keep-aliveX-Apple-TV-Resolution: 1080X-Apple-TV-Version: 5.3User-Agent: iTunes-AppleTV/5.3 (3; 8GB; dt:12)22:18:30 WebServer: http request path:/appletv/us/js/application.js22:18:30 WebServer: cleaned path:/appletv/us/js/application.js22:18:30 WebServer: request options:{}22:18:30 WebServer: serving application.js22:18:36 PlexConnect: ^C received.22:18:36 PlexConnect: Shutting down.22:18:36 Settings: getsetting enable_dnsserver=True22:18:36 WebServer: ^C received.22:18:36 WebServer: Shutting down.22:18:36 ATVSettings: save settings22:18:40 DNSServer: ^C received.22:18:40 DNSServer: Shutting down.
going to need a plexconnect guru to look at that stuff, beyond me, what version of plex server are you running?
0.9.7.28, which is probably the latest version....
Were you running two PMS’s or a virtual machine?
I tried to install PMS and PlexConnect on my laptop and it sort of worked there, but because of wireless it failed.
So I uninstalled PMS on my main pc server, installed it again, and downloaded the PlexConnect as described here: http://www.appletvhacks.net/2013/06/14/how-to-install-plex-on-apple-tv-windows-tutorial/
Pasted it into another directory and started PlexConnect.py and it works like a charm now :)
Btw thank you all for the help, it´s awesome to get feedback so quickly :)
Np, we have a very helpful user base here and we are trying to catch the bugs, ambiguities in setup guides, etc now so that we can reduce the support load in the long term
Oh and apps like Tapatalk make it easy to participate in the forums.
Can someone help me please!
@ rolun11 stop hijacking topics. Create your own!
https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue
