I need help on how to turn off the audio description options,in some movies, when I start watching a movie, a narrator comes in and tells about the movie, i can turn off direct play and then the normal soundtrack is played, but only as dolby and not orginal dts-hd.
thanks for help
Sounds like your file comes with multiple audio tracks and you somehow picked the narrated version. When preparing my media, I usually try to clean up audio and subtitle tracks I don’t need to (a) avoid clutter and (b) such mix-ups.
it is exactly as you say, but why, as before, I used fire stick plex plays movies normally the same as web player and on LG TV he chooses a different path,What program can I remove this unwanted audio track without converting the video thanks
MKVToolNix can remux your files. Make sure to Analyze the items in your Plex library afterwards so Plex will pick up the changes.
I don’t know what’s wrong, I deleted an unnecessary audio track
when i check on plex on my pc everything plays beautifully sound dts-hd 7.1 as i check on tv plex now shows no sound it looks like plex on tv wanted to read the audio removed.
Please take a look at the Plex media info.
Are there 2 files listed, instead of just one? If so, you might have changed the wrong file.
but why pc web plex works as it should, and not on tv, but if i turn off direct plex, the sound comes back but only as dolby digital and not dts-hd 7.1
and problem is only with mkv files with DTS-MA
Edit: I guess my contribution wasn’t liked. So I did some more research. Just wanted to chime in about how DTS-MA seems like it does need a more capable player, or hardware capable of doing pass-through, to be able to play DTS-MA. TV player apps like on LG TV’s typically don’t support it, so in this post on reddit seems to suggest you would need an Nvidia shield, Desktop app, Xbox, or (possibly) appleTV to be able to play DTS-MA. Without it, Plex is forced to transcode the audio track, which would explain why it is DD instead.
Original message:
Does DTS-MA require special hardware/connections/pass-through in order to play? Has it ever worked before (on your TV player)?
I don’t have special equipment for audio, but this is starting to sound like those other posts about the difficulty in getting special audio tracks to play on people’s TV players. If it fails to play, then it might have to be transcoded, and Plex cannot transcode into anything other than standard audio format dolby digital.
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