Audio sync issue

I have a movie that the audio is not syncing with the video. When I play this movie just from the computer it plays fine and the sync is correct. I have one other movie that the audio doesn’t sync right but I change the display quality and it works and syncs right. I’ve tried changing the display quality on the other movie but it doesn’t work. I’ve restated my pc, refreshed the metadata, removed the file, and delete the trash. Any ideas on how to fix this? Thanks.

Been over a week with no responds. Did I submit the question wrong or didn’t follow the form steps?

@Vaughans2016 said:
Been over a week with no responds. Did I submit the question wrong or didn’t follow the form steps?

Hi Vaughans2016 I’m experiencing audio sync issues too. I’ve also had no response for the developers.

https://forums.plex.tv/discussion/280655/nvidia-shield-tv-using-hauppauge-1590-tuner-audio-out-of-sync-watching-live-tv#latest

I’m having the same issue. If I’m able to find a solution, I’ll come back and re-post.

Thanks charlesgbaker, I’ll do the same if I figure it out also.

Hi henroo, sorry to hear your having issues also. It says I don’t have permission when I click on your link. Is the issue your having the same as ours or are there any differences?

@Vaughans2016 said:
Hi henroo, sorry to hear your having issues also. It says I don’t have permission when I click on your link. Is the issue your having the same as ours or are there any differences?

I’m not having permission errors. My audio sync delay only occurs watching Live TV.

@henrooo said:

@Vaughans2016 said:
Hi henroo, sorry to hear your having issues also. It says I don’t have permission when I click on your link. Is the issue your having the same as ours or are there any differences?

I’m not having permission errors. My audio sync delay only occurs watching Live TV.

Oh ok, yeah when I click the link it says access denied. I read the rest and it says only Plex Pass subscribers can view. I’m not a Plex Pass subscriber so that would be probably why. Lol

So you are watching live tv through the Plex app and haing audio sync issues. Umm…wish I could help but I’m not sure. I’m a bit surprised you haven’t heard from anyone yet being subscribers.

@Vaughans2016 said:

@henrooo said:

@Vaughans2016 said:
Hi henroo, sorry to hear your having issues also. It says I don’t have permission when I click on your link. Is the issue your having the same as ours or are there any differences?

I’m not having permission errors. My audio sync delay only occurs watching Live TV.

Oh ok, yeah when I click the link it says access denied. I read the rest and it says only Plex Pass subscribers can view. I’m not a Plex Pass subscriber so that would be probably why. Lol

So you are watching live tv through the Plex app and haing audio sync issues. Umm…wish I could help but I’m not sure. I’m a bit surprised you haven’t heard from anyone yet being subscribers.

Hi Vaughans2016,

I believe you have to be a plex pass subscriber to view that thread.

@henrooo said:

@Vaughans2016 said:

@henrooo said:

@Vaughans2016 said:
Hi henroo, sorry to hear your having issues also. It says I don’t have permission when I click on your link. Is the issue your having the same as ours or are there any differences?

I’m not having permission errors. My audio sync delay only occurs watching Live TV.

Oh ok, yeah when I click the link it says access denied. I read the rest and it says only Plex Pass subscribers can view. I’m not a Plex Pass subscriber so that would be probably why. Lol

So you are watching live tv through the Plex app and haing audio sync issues. Umm…wish I could help but I’m not sure. I’m a bit surprised you haven’t heard from anyone yet being subscribers.

Hi Vaughans2016,

I believe you have to be a plex pass subscriber to view that thread.

Oh ok, thought so. Hopefully someone will help you soon with your issue.

@charlesgbaker said:
I’m having the same issue. If I’m able to find a solution, I’ll come back and re-post.

Any luck so far? I havent yet.