Hi there, after the last update of the Plex player for Windows (11), I experienced some problems with video playback. The problem is that during playback, suddenly the language/audio track changes and when I want to change it back and click on the playback setting, the whole playback crashes (as s…

This really sounds like something is wrong with the file. If you run one of the files through mkvmerge (to remux it), does the resulting file show the same problem?

I tried that, but unfortunately the behavior is still the same. At first I also thought that something might be wrong with the file(s), but since the problems occur with all files (including files that were played by Plex before without any problems), I think it must be some problem with the player. …

Please post a sample file that reproduces the issue, along with client logs of the issue being reproduced with the sample.

Hi, I have exactly the same problem. But if I click on the “shuffle button” for example, when it happens, it comes back to the original language. It’s really weird. This problem is new. I would think it’s related to a +/- recent update of the player. Edit : I’m on Windows 10, player version Vers…

Here is a sample with the timestamp where the error occurred. (Though I don’t think the problem is the file as the errors occur randomly, if you play the sequence again, it works perfectly.) Sherlock - S04E01 - Die sechs Thatchers - 1080p_sample.mkv Google Drive file. …

Hi, I have the exact problem and I can confirm it comes from a recent update of the player. Nothing changes on my side and never got this problem before. [image] Playing crashes after clicking on settings Desktop Players Server Version#: 1.30.0.6442 Player Version#: 1.5…

Hi, I have exactly the the same problem too with the windows player on windows 10. It occurs with many different files and with different types (AC3, EAC3, DTS, DTS-HDMA, …). I tried to disable the passthough, but it still happens. It seems to occur randomly. But impossible to watch a movie or a…

The logs provided by @arvidjonas do indicate the audio track being changed but not the initial cause of it. There are some unusual circumstances around the time where this occurred but it’s not clear if this is related or not. So could others post clients logs when this occurs for them along with …

I don’t have audio track changes, but I definitely am seeing these same issues with subs turning themselves off, and Plex sometimes crashing when I turn them back on. It is definitely recent. Dec 07, 21:00 - Started watching ~45 minute tv show. Subs kept turning themselves off about every 5-10 mi…

Those are server logs, not client logs.

Audio track changes and playback crashes when opening the playback settings

Plex Players

nbaprofo December 6, 2022, 10:51pm 11

Hi,

I have the exact problem and I can confirm it comes from a recent update of the player. Nothing changes on my side and never got this problem before.

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Audio track changes and playback crashes when opening the playback settings

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