Server Version#: 1.32.5.7349
Player Version#: Any
Recently I’ve noticed pretty regular issues with clients that don’t have full audio passthrough capabilities. The orange ring cycle and eventually errors out.
From the server logs I see the following:
Sep 05, 2023 20:09:08.529 [23087911234360] DEBUG - Completed: [127.0.0.1:45376] 206 PUT /video/:/transcode/session/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9/progress?width=1920&height=1080 (13 live) #888 0ms 355 bytes (pipelined: 14) (range: bytes=0-)
Sep 05, 2023 20:09:08.529 [23087911234360] DEBUG - Completed: [192.168.1.215:43816] 200 GET /video/:/transcode/universal/session/55ed6e480ffcfa5d-com-plexapp-android/base/index.m3u8 (13 live) #862 TLS GZIP 9274ms 1670 bytes (pipelined: 3)
Sep 05, 2023 20:09:08.530 [23087911234360] DEBUG - Completed: [192.168.1.215:43758] 200 GET /video/:/transcode/universal/session/55ed6e480ffcfa5d-com-plexapp-android/base/index.m3u8 (12 live) #875 TLS GZIP 1270ms 1670 bytes (pipelined: 36)
Sep 05, 2023 20:09:08.604 [23087799397176] DEBUG - Request: [192.168.1.3:53212 (Subnet)] GET /status/sessions (13 live) #863 TLS GZIP Signed-in Token (techdiver) (Chrome)
Sep 05, 2023 20:09:08.604 [23087799397176] DEBUG - [Req#863] [Now] Adding 0 sessions.
Sep 05, 2023 20:09:08.604 [23087911234360] DEBUG - Completed: [192.168.1.3:53212] 200 GET /status/sessions (13 live) #863 TLS GZIP 0ms 480 bytes (pipelined: 1)
Sep 05, 2023 20:09:08.615 [23087853312824] DEBUG - Request: [192.168.1.215:43758 (Subnet)] GET /video/:/transcode/universal/session/55ed6e480ffcfa5d-com-plexapp-android/base/header (13 live) #8a4 TLS Signed-in
Sep 05, 2023 20:09:11.000 [23087733713720] ERROR - [Req#8a1/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-72daa6d6-1777-44b4-bc40-a1cfae1534a6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/55ed6e480ffcfa5d-com-plexapp-android_1245-0-0.wav'
Sep 05, 2023 20:09:11.000 [23087710980920] ERROR - [Req#8a7/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] error reading output: -5 (I/O error)
Sep 05, 2023 20:09:11.000 [23087839476536] ERROR - [Req#8a8/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] Error while decoding stream #0:1: I/O error
Sep 05, 2023 20:09:11.031 [23087805725496] DEBUG - [NSB/SSDP] Parsing SSDP schema for http://192.168.1.251:9080
Sep 05, 2023 20:09:11.034 [23087867202360] DEBUG - [HttpClient/HCl#626] HTTP/1.1 (0.0s) 200 response from GET http://192.168.1.251:9080
Sep 05, 2023 20:09:11.374 [23087805725496] DEBUG - [NSB/SSDP] Parsing SSDP schema for http://192.168.1.121:49153/description3.xml
Sep 05, 2023 20:09:11.376 [23087867202360] DEBUG - [HttpClient/HCl#627] HTTP/1.1 (0.0s) 401 response from GET http://192.168.1.121:49153/description3.xml
Sep 05, 2023 20:09:14.000 [23087733713720] ERROR - [Req#8a9/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-72daa6d6-1777-44b4-bc40-a1cfae1534a6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/55ed6e480ffcfa5d-com-plexapp-android_1245-0-1.wav'
Sep 05, 2023 20:09:14.000 [23087710980920] ERROR - [Req#8aa/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] error reading output: -5 (I/O error)
Sep 05, 2023 20:09:14.000 [23087839476536] ERROR - [Req#8ab/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] Error while decoding stream #0:1: I/O error
Sep 05, 2023 20:09:16.665 [23087733713720] DEBUG - Request: [192.168.1.215:43820 (Subnet)] GET /video/:/transcode/universal/session/55ed6e480ffcfa5d-com-plexapp-android/base/header (13 live) #8a5 TLS Signed-in
Sep 05, 2023 20:09:17.000 [23087710980920] ERROR - [Req#8ac/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-72daa6d6-1777-44b4-bc40-a1cfae1534a6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/55ed6e480ffcfa5d-com-plexapp-android_1245-0-2.wav'
Sep 05, 2023 20:09:17.000 [23087839476536] ERROR - [Req#8af/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] error reading output: -5 (I/O error)
Sep 05, 2023 20:09:17.000 [23087799397176] ERROR - [Req#8b0/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] Error while decoding stream #0:1: I/O error
Sep 05, 2023 20:09:20.000 [23087710980920] ERROR - [Req#8b1/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-72daa6d6-1777-44b4-bc40-a1cfae1534a6/EasyAudioEncoder/Convert to WAV (to 8ch or less)/55ed6e480ffcfa5d-com-plexapp-android_1245-0-3.wav'
Sep 05, 2023 20:09:20.000 [23087839476536] ERROR - [Req#8b2/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] [truehd_eae @ 0x153df0bd15c0] error reading output: -5 (I/O error)
Sep 05, 2023 20:09:20.000 [23087799397176] ERROR - [Req#8b3/Transcode/55ed6e480ffcfa5d-com-plexapp-android/ea3616b3-214e-4ef3-b417-96b05b652db9] Error while decoding stream #0:1: I/O error
That continues until I stop the service, delete the codecs folder and start again. Everything works fine for a time after that, but eventually happens again.
