Australia TV Guide Changes Gracenote

I am not sure if I missed it but no questions on Guide Changes. In the last day or two the channels well for Melbourne and Regional Victoria changed. You will have to go into DVR settings and remap your channels or you will miss out on recordings. I had to do an extra step so if anyone is having issues please ask. Some of the newly added channels such as 9Life don’t appear to have guide data yet. Channel 7 in Melbourne now gets rural Prime channels. Some HD channels have no Guide Data so you have to remap the SD to HD channels to get the guide to come up with content. In rural Victoria Channel One is missing, I have not been able to find a way to recover that. I am not sure of the rest of Australia but I am guessing it is an Australia Wide change.

I’ll have a look when i get a chance ian and let you know how it is for my area. Was only able to map 40% of channels previously with many not correct for the area.

Thanks for the heads up. Discovered my guide was all messed up, and rescanning made no difference while set to use the Freeview data. Had to delete and recreate the DVR and select Fetch TV to get anything usable. Not real good that this can happen in the background with no warning or indication, and as usual with the non-grid format it’s next to impossible to notice gaps in the guide data.

@lennier76 Yeah I didn’t want to mention it just to see if anyone else had to delete the DVR, that’s what I had to do also. Yeah if the guide data is 100% rock solid there is some argument for no grid. Were not there yet though and there is still a Grid case. Many people watch based on channel. I a channel agnostic but some people still like to watch what is on a particular channel and I think that will keep happening despite logic. I think in Australia looking for content by channel is feasible but when you have 300+ channels in USA obviously that can get out of hand but apparently they still like the grid too.

YEAH Canberra is better now…remapping the missing channels now…

Do you get One, I am missing it now. Was in list when I was using Melbourne.

Still no good for me in a regional area… :((

In metropolitan Sydney:

ABC2/Kids added
SBS Viceland, Food Network now named correctly.
7Flix and 9Life are still missing.

(Note: In other programs, if I set them to Gracenote my channel options look precisely the same as they do in Plex - just felt it’d be good to again confirm it’s an provider issue).

This seems to be a bit of a mixed bag. In Melbourne, I had to switch to Fetch TV in order to get usable data again, however, as with anything beta, your mileage may vary. If people are seeing an improved, or worse, experience, please do let us know!

@BastardSheep Plex, Inc. doesn’t really provide any guide data directly themselves. It’s provided by Gracenote, and then augmented by Plex (cast images, etc.). So the core of what’s in the guide is always from Gracenote. :slight_smile:

@DaveBinM said:
@BastardSheep Plex, Inc. doesn’t really provide any guide data directly themselves. It’s provided by Gracenote, and then augmented by Plex (cast images, etc.). So the core of what’s in the guide is always from Gracenote. :slight_smile:

I know, that’s why I pointed out the same change is seen in other programs. Just to confirm for others viewing this thread that it isn’t a Plex issue. :slight_smile:

@BastardSheep said:

@DaveBinM said:
@BastardSheep Plex, Inc. doesn’t really provide any guide data directly themselves. It’s provided by Gracenote, and then augmented by Plex (cast images, etc.). So the core of what’s in the guide is always from Gracenote. :slight_smile:

I know, that’s why I pointed out the same change is seen in other programs. Just to confirm for others viewing this thread that it isn’t a Plex issue. :slight_smile:

Well, it depends on how you look at that… Plex did choose Gracenote and in turn forced users to utilize Gracenote…
I think I saw somewhere that you could possibly generate your own xmltv file and import that but I can’t be certain without looking that up.

But I get what you are saying in that Plex is not the one directly with the mistakes that Gracenote has, but ultimately is responsible to their customers for those mistakes.

You can create your own xmlt file and import but not on windows beta as it has an import bug. Linux is imporint xmltv properly. There is no advice as to how new episodes are recognised to allow for the only record new feature though.

@SteveTempest said:
Still no good for me in a regional area… :((

Likewise … being only able to select capital cities in Australia means that quite a number of regional channels do not match. We need Wollongong EPG data.

Still can’t get the HD channels and for some reason Freeview doesn’t pick up hardly anything anymore. Had to switch to Fetch TV.

Having gone through a lot of regions now and got my setup mostly working though I hate how I have to have multiple DVRs to get full channel DVR coverage in Australia. The annoying thing is almost all of the channels are there, they are just not duplicated in the right places.

Most people with a HDHomeRun in Australia should be using the Freeview profile (the others are really targeting hybrid-free-subscription offering whose channels don’t appear on HDHomeRun - we don’t have a “protected” channel or cable/satellite HDHomeRun solution in Australia) however it is sadly still incomplete. That’s assuming you have a region for the area in which you live - regional areas aren’t covered properly as others have noted.

For example to fix Freeview Sydney - 76 7flix and 94 9life need adding (7flix being in Fetch TV, 9life being in Sydney extended), Freeview Melbourne is actually Freeview regional Victoria (notable by the inclusion of the WIN and Prime networks), meaning there really is no Freeview Melbourne, and you have to use Fetch TV which still misses 9Gem. Freeview Perth misses out on 76 7flix. I haven’t been through the others.

You can only mix and match between regions if they are in the same timezone and there are minor differences. We went through all of this with Silicondust with their DVR solution and I don’t use it but I believe that close to resolve but given that there really aren’t that many EPG providers in Australia it feels to me that someone (not Plex, likely Gracenote or the Freeview TV consortium) are being deliberately obstructive to non-standard DVR solutions.

I also find it annoying that the guide data being provided to Plex is the “newspaper” style guide data that is rounded to the nearest half-an-hour, whereas other sources (for example the official Freeview FV app and Fetch TV) is minute-accurate so you don’t need padding, and it’s nothing to do with when you download the guide data because Freeview FV can be accurate 12 hours in advance (I use the Freeview FV app to tune the amount of padding required on the Recording Schedule page). I’m guessing “minute-accurate” would be a “premium” (extra cost) from Gracenote or only available to “special” clients.

Anyway rant over, but if we can at least push harder to get the regions fixed that would be extremely beneficial.

I know, so close and yet so frustratingly broken. Well we do have other options HDHOMERUN DVR, just announced Android TV LiveChannels DVR and of course Plex. GraceNote could take years or never to get their EPG data (can’t believe they actually charge for this wrong and incomplete s#!t Oz EPG data). So I’m resigned to using one of the other solutions, but hope to use Plex DVR in the future, 2018?

@jkingok said:
That’s assuming you have a region for the area in which you live - regional areas aren’t covered properly as others have noted… but if we can at least push harder to get the regions fixed that would be extremely beneficial.

Yes, got it in one. Granted, just a ‘few’ people live in capital cities, but by gosh, quite a ‘few’ more live outside metropolitan areas, so GraceNote should be ashamed for charging Plex for a product (and yes, the copyright matters with Australian broadcasters is known).

The still haven’t fixed regional so 8 Connie to use www.icetv.com.au/Plex paid feed.