Authorized Devices Broken? Allow / Disallow Clients in Remote Access

Plex Media Server Remote Access
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Server Version#: 1.16.3.1402
Player Version#: Remote - Roku/XBOX

The options to Authorize Devices doesn’t seem to work anymore. How can we setup the requirement to either (A) Remove a remote device (IE: A Roku) and then force it to re-apply for Authorization?
I do not want to change any passwords, just remove the device and have it ask for the PIN again.

If I delete a device from the Authorized Devices list, it still allows remote playback.
That’s not cool.
As a PlexPass subscriber for years, I’d love to hear an answer back. Thank you.

Ed

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Settings - Authorized Devices from the Plex/Web menu.

Delete the Roku

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Good morning Chuck,
Thanks for getting back to me. Yes, I deleted the Roku but I still see it active and online. If I add a device that has never been on the PMS, then it asks for a PIN, but the 2 devices I have deleted seem to still have access.

Thoughts?

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I have the same issue with de-authorizing remote devices and they STILL can access my server. HELP!!!

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Please go into your settings through plex.tv (Sign in -> Settings)

If you see it there, remove from there.

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Unfortunately with the recent updates (sometime this year) we cannot see all the authorized devices that are connected to our servers. I say we as there are some other users in another thread that are experiencing the same issue. I can only see authorized devices that are linked to my account.

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