I brief. Over the last few years I have only had to run apt update and upgrade. That is until a week ago. My daughter was trying to watch one of our videos and told me it was not working. Tried the video on my phone and the video worked just fine. During the last week, it looks like this is only effecting my AVI files, which is post 2020.
Within the log files the first test is “Ghostbusters” the second test is “Escape Room”. Both are MPEG4 XVID, Ghostbusters is 2 channel MP3 and Escape Room is AC3 audio.
It appears that, at least the titles I have tested, the titles added to my library around the time I started using handbrake, and are in MKV containers, are all still working.
If any other data is needed to try an figure this out, I am happy to supply it.
If I change the video settings, in the browser app to a resolution less than the original resolution, the videos will play. How do I get these to play, without having to manually adjusting the setting every time?
After getting home, this morning. I stopped PMS, cleared the logs, started PMS, selected the same file as last night. Initially had the spinning wheel, while PMS was trying to run at 3.3Mbps. Changed the quality to 3Mbps and the file started playing. Stopped playback and restarted playback, and the player was trying to play at 3.3Mbps again.
Did these steps twice, once locally and once remotely. Captured separate logs for each, even though, visually, the results were the same.
This looks to be a problem with XVID codec (which has been a PITA for along time).
I only have a couple of those codec in the test library. I’ll look on my backups for more and use them if I do
In the future: Please enable DEBUG logging. This allows me to give your logs to Engineering directly so they can see what you’re seeing. It also provides a reference for when I attempt to recreate what you decribe.
I am truly sorry about that, I must of not pressed the save changes button. I made sure to do that this time.
This is a copy of the logs with debug enabled, following the same process as my last post.
