Backup of Plex Media Server Folder fails on Mac with Error Code -36

Plex Media Server Desktops & Laptops
1

Server Version#: 1.27.0.5889
Mac OS: OS X Yosemite Version 10.10.5

I am attempting to make a copy of the PLEX MEDIA SERVER folder located on my MacBook Air to an external drive for backup purposes. Everytime I try to do this I recieve the following
The finder can’t complete the operation because some data in “3204c7784dde1b6cd1356a1d29cd4536d76acb4.bundle” can’t be read or written.
(Error code -36)

The folder Size: 13,983,443,483 bytes (15.08 GB on disk) for 28,678 items

It copies 605,013,045 bytes (634.1MB on disk) for 2,027 items when I get the Error Code.

Have tried multiple times to an ExFAT drive as well as a MAC formatted drive. Any assistance would be most appreciated.

2

Sounds like you might have an issue with the hard drive that stores the plex data.

4

Any recommendations?

5

I would use the terminal to copy as much as you can. something like cp -R <source_path> <target_path> then something like https://www.howtogeek.com/236978/how-to-repair-disk-and-file-system-problems-on-your-mac/

6

Are you doing this while Plex is running? It could just be a permission issue and the file(s) causing the error is in use by PMS at the time so it can’t be copied.

Try doing this with PMS turned off.

7

Yes. I did turn off the PMS but still have the same problem. Have tried multiple times.

8

That error is an OS level error so something might be going bad on your drive. You can also try zipping the entire folder, instead of a straight copy. That should ignore any bad files.

9

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.