Occassionally, Plex generates useless thumbnails for some videos.
Completely empty thumbnail pool
Thumbnail pool consisting of two duplicate blank black screens
Can we please raise the number of frames selected for automatic thumbnails from 2 to a number closer to 10, which is far more likely to chance upon representative frames?
That’s on by default, but I agree that changing it can sometimes help. Sometimes it helps to turn it off if a video file is unusual or has really widely spaced keyframes.