Server Version#: 1.20.3.3483
Player Version#: 4.46.2
Hey everyone!
I’ve just migrated my whole library to a fresh installation but I’m getting terrible transcoding speeds, how can I debug this? Thanks!
Can you share more info on the hardware you have, and are you using hardware transcoding?
Hi!
I’m running Plex on a Intel Xeon E3-1275v5, with 64GB of RAM, with ZFS. I’m kinda new to FreeBSD, I was running Plex on this exact machine on Debian with no problems.
I’ve just installed a fresh system, copied my library, installed plex via “pkg install plexmediaserver”. I have enable HW transcoding according to the notes on “pkg info -D plexmediaserver”, but nothing changed.
When I try to play something according to the verbose logs I get “speed =>” way over 10.0, but the video buffers non-stop.
Thanks for the help!
You are likely using software transcoding.
You should be able to see that in the sever dashboard (but logs too)
That cpu supports Intel Quick Sync, although it’s Skylake so older and won’t be as good as kalby lake and above but it should still give much better results than Software.
Check the Dashboard on web, it should show if transcoding is using (hw)or not and cpu usage is likely a bit high, which is not the case for HWT.
If you post/dm logs I should be able to see that too.
Hi! Sorry to bother you again! But I’ve made some “progress” I guess.
The machine is practically idle when transcoding, and as you’ve hinted before, it was probably something network related.
So I’ve made a test, I’ve entered Plex when clicked on a random file and chose “Download File” via the browser, I was having ~200KB/s speeds. Then I’ve connected via SFTP and went to download that same file, and got around the same speeds.
This probably indicates is some thing related to networking right?
