In that case it’s a client “issue” – those clients do not yet support displaying your local extras (except for the show level extras)
Edit:
From the OP:
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I have an issue with a show where Episode 1 of 3 seasons all show up in one season. All 3 seasons are in season 1.
@drzoidberg33 Good pont. Examples below. Observations based on those first.
The agent does not respect the poster marked primary on TMDB. It seems to prefer the second one listed, instead of the first and primary, for some reason. It doesn’t seem to look at resolution either. When none are marked primary, it seems to pick the highest resolution one, but that can be a newer poster specific to a season. Not sure how to algorithmically determine this…
Is it possible to have an option to use TVDB for series posters? Do not have this issue with the TVDB agent. TVDB data seems to be better for series posters. (Also for season posters, which are not just scans of DVD/Bluray covers… but that’s a different matter)
Thank you!
Examples
- Shameless
- Ideal (first listed and marked primary on TMDB, higher res): https://www.themoviedb.org/t/p/original/9akij7PqZ1g6zl42DQQTtL9CTSb.jpg
- Auto picked (second listed and not marked primary on TMDB, lower res): https://www.themoviedb.org/t/p/original/m2gf7SYOq9z30Q1dJFMF51DfrmF.jpg
- Expanse
- Ideal (first listed and marked primary on TMDB, higher res): https://www.themoviedb.org/t/p/original/5vQlVWkIMPhZ88OWchJsgwGEK9.jpg
- Auto picked (second listed and not marked primary on TBMD, lower res): https://www.themoviedb.org/t/p/original/wikmaI7OVqmq2O9HfknkzxX6Ygu.jpg
- Taskmaster - TMBD has non marked primary for this one
- Ideal (listed 2nd, and not specific to a season): https://www.themoviedb.org/t/p/original/eDYOvrx2kZIw1lggCMTPpOkV5Hd.jpg
- Auto picked (first listed on TMDB, but specific to a season, higher res):
https://www.themoviedb.org/t/p/original/tM6TFt8DmgWI5WkgSYYk3QtnO27.jpg
One thing to try is to put those episodes from different seasons in dedicated folders for each season under the show. I know in some cases it still works without doing that but it’s a place to start and is the expected format. The only time I don’t use Season folders is when there is only one season (though that’s not “proper” either).
You might also try formatting the episodes to use SXXEXX vs SXX.EpXX - scanner is pretty flexible but exact naming is usually one of the first requests to check matching and I haven’t see “EpXX” used much.
Maybe one or the other or both might help with your situation.
THANK YOU!!! The name change fixed it. I copied the files out then performed a delete in Plex and emptied the trash to clean out the DB. Then moved the files back in and BOOM all fixed! I also noticed all the rest of my TV shows are SXX.EXX and no other tv show had this issue.
Thank you again!
One thing I notice for the moment is that in the payload for a webhook event, there’s no useable info from the agent anymore. The last entry in the json, I see:
"Guid": [ { "id": "tmdb://2331464" } ]
Which isn’t actually the TMDB ID.
There was a time when the payload contained a useable list of IDs from external media DBs. I hope that will return.
Previously, even the other guid (lowercase):
"guid": "com.plexapp.agents.themoviedb://87108/1/1?lang=en",
While not ideal, was at least parse-able. But that is also no longer the case as it’s been replaced by:
"guid": "plex://episode/5eedb08be8c8a0003bf87c33"
Any plans to continue providing agent info in the payload?
Things that I’ve noticed between the old scanner and the new.
The Beatles [animated series from 1965] was scanned properly in the old one. In the new one it put season 2 of three in the proper show and season 1 and 3 into The Beatles Anthology
I had the anime series Casshern mislabeled as Neo-Human Casshern. The old scanner filed it under Neo-Human Casshern while the new beta figured out that it was in fact Casshern and filed it there. Not exactly sure how it did that.
I has mislabled The Incredible Hulk (1996) as The Incredible Hilk (1996)
New scanner filed it under the wrong name.
Animated show Kikaider 01 was read properly in old scanner. It was named Kikaider 01 instead of how thetvdb calls it, “Kikaider 01 The Animation”. New scanner reads it as Android Kikaider which is a different show.
Private SNAFU failed to pull down any posters
Just a few notes so far. Some stuff it nailed that I had wrong. Some stuff it got wrong that I had right. All in all it was a good showing and nothing that can’t be fixed by 1) fixing a few matches and 2) fixing some naming conventions.
Yes, it’s a known issue. I’ll add it to the list in the first post.
It shouldn’t really affect anything though as we’ve never had these before so nothing uses it.
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Another nitpick I’ve found, is that if you migrate a library to the new scanner, a previously matched item in a language other than the library language won’t carry over (even if the previous language exists), so you have to fix match to the correct language after refreshing.
Thanks, I’ll look into serializing the show guids too with episodes.
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I need to know how these are named on disk.
What show did it match to?
This is probably why: https://www.themoviedb.org/tv/120249-private-snafu
Thanks for the feedback!
Is there any way to filter shows by the episode ordering type, so I can see which shows are using The Movie Database (Aired), TheTVDB (Aired), etc?
No there is no filter for this.
For episode extras I hope we can add custom extra title like with movie and show extras.
For example a format like Episode_Name-Descriptive_Name-Extra_Type.ext
No, that doesn’t work with the current implementation. It would require more work to enable this so this would be a feature request.
Thank you for your hard work, I will open a feature request thread then.
Mod-Edit: including the link to that feature suggestion 
Those tags are embedded in the mp4 file you have (downloaded) 
You have two options 1) remove the tags using a mp4 scrubber like EasyTag or 2) turn off Prefer local metadata on your tv library.
Once you do either 1 or 2 then unmatch the show, clean bundles and match it again which should then pull the title correctly.
Thank you so much!
For me, the new agent matched all but Wellington Paranormal and South Park.
