I have also confirmed that the separate listings of the same series in (2) libraries did not cause the issue.
I moved the Nova series folder from both library search directories, refreshed both libraries so the series listings were fully removed, cleared library bundles, and emptied library trash.
I then added it only to the new Beta Library and still had the same problem.
It appears we do have a confirmed bug in the metadata pull by the Beta agent.
Early Nova is confusing because the production codes don’t match how they were aired. Many sources assume the production codes are correct.
For example, production code 1614, Echoes of War, was aired as the fourth episode of Season 17.
I think TheTVDB (Aired) is giving actual, correct aired order, even if that isn’t what you want or expect.
I agree that the data sources seem confused, and don’t understand why TheTVDB (Aired) gives the actual aired order, differing from the web site listing of production-code ordering.
The The Movie Database (Aired) data might match what you’re looking for. It appears to have the production code order, and seems to match your file naming. (But it isn’t the real Aired order.)
I am having trouble manually matching a show, the scanner doesn’t find it so when I try to manually do it using the tvdb-400132 (that’s its actually code) it returns a No matches found page.
Please Help
Think its this show → Expedition Deep Ocean - TheTVDB.com, right ?
If so it was created on tvdb within the last few days and does not exist yet on imdb or tmdb. While the new scanner allows you to match/search off tvdb, tmdb and imdb ids I believe that shows have to have a imdb record to begin with as that is like the main starting point for shows references within plex.
I’d guess until a imdb record for this show gets created plex won’t pick it up with its scanner. I’m sure @drzoidberg33 will be able to confirm.
I think this is an issue we have currently when the images have no language information, I’ll confirm next week when everyone is back after the long weekend.
I looked into this a little and looks like a bug on our side. I’ve opened an issue for it and I’ll ask Adriana to take a look next week.
We have a record of the show in our cache but I’m not sure why we don’t yet have a metadata match for it. I’ll have to follow up next week.
No, it should still get picked up.
Yep that’s the show 
Thank you, will leave it black for now lmao
I’m having trouble with the series Yu-Gi-Oh! Duel Monsters (TVDB / TMDB).
re 1/ Plex commented the localization of the complete metadata (incl. season titles, descriptions…) is still in finalization
re 2/ TMDb alternate orders are not (yet) supported; from what I understand they’re on a roadmap, no ETA
re 3/ the new agent already does exactly that… you can add show/season/episode level extras. Android/iOS clients will show extras on all levels, tvOS just added support for episode level extras – other client might for now only display show level extras.
Thanks for the quick reply.
I’ve already reverted to the old TVDB agent (for now) but it’s good to hear that my points are/will be addressed. Will probably wait for it to leave beta before switching yet again.
The issue with the translations is that we currently only have TMDB translations for episodes, so if the episodes aren’t the same between TMDB and TVDB then we can’t use the translation from TMDB.
This is currently in the works and we should hopefully have TVDB episode translations at some point soon (providing we don’t run into any major blockers).
Regarding extras you can see the first post in this thread which outlines what is currently supported:
Anyone else having issues with the new Plex Beta TV agent not pulling in metadata for the following shows:
https://www.thetvdb.com/series/hall-of-flame-top-100-comedy-central-roast-moments
https://www.thetvdb.com/series/expedition-deep-ocean
No posters:
I cannot be sure but my guess is this is because “Hall of Flame” doesn’t have much metadata in any of those… TheTVDb.com have most and all they got is episode names like “Episode 1” and an air date. So my guess is it’s not so much an issue of pulling metadata but having no metadata. In order to get the little metadata there is you’ll need to set the show to TheTVDb.com airing order.
The metadata for “Expedition Deep Ocean” has only just been added. So my guess is it’ll start showing up if you refresh the metadata in 1-2 days.
Not sure about “Behind Every Man”
Okay, it looks like everything was set up correctly on my part but the web client didn’t show them. However I did notice that the extras don’t show up when I hide the seasons (e.g. for miniseries). Only when I put the extras in the root TV show folder (instead of the season folder) they’ll show up. Not a big deal but would be nice if that’s solved at some point.
Seems to be working but recent episodes don’t have metadata. Ex. Allen v Farrow 3 and 4 have no metadata.
This is working pretty well for me except the agent is picking up ._ Mac files for the Extras.
I also have some series in English although everything is set correctly
So as this seems to be the current “if we spot an issue post it” spot.
I’ve had pretty good luck with the new agent and the majority of my shows when I updated my library.
I just ran into an odd issue with one show, and thought I would bring it up.
The animated shorts of The Pink Panther. which in theTVDB is
https://www.thetvdb.com/series/the-pink-panther
This entry’s numbering & naming matches up to the files that I was able to track down (season & episode) and should be a match, but I think in the backend merger of data sets, its gotten a little iffy. The closest match in theMovieDB is
Which has a different # of episodes (and titles) that don’t sync up.
So currently it is coming up as matching to the show level of the Movie Database, but none of the episodes will match up.
