Brand new Plex Server dont run

Plex Media Server
1

Hello,

i have install a new brand Debian 11 Server with Plex Media Server.
On Setup say please wait when plex ist starting…

Server Version#: 1.29.0.6244-819d3678c
Player Version#:

Logs:

Oct 8 13:21:01 h2988959 systemd[1]: Starting Plex Media Server…
Oct 8 13:21:01 h2988959 systemd[1]: Started Plex Media Server.
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: Traceback (most recent call last):
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 168, in
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: run()
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 148, in run
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: core = Framework.core.FrameworkCore(bundle_path, FRAMEWORK_DIR, config)
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 134, in init
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: self._setup_libraries()
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 372, in _setup_libraries
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: sys.path.insert(0, os.path.join(self.bundle_path, ‘Contents’, ‘Libraries’, self.runtime.os, self.runtime.cpu).encode(‘utf-8’))
Oct 8 13:21:03 h2988959 Plex Media Server[1853]: AttributeError: ‘FrameworkCore’ object has no attribute ‘runtime’
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: Traceback (most recent call last):
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 168, in
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: run()
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 148, in run
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: core = Framework.core.FrameworkCore(bundle_path, FRAMEWORK_DIR, config)
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 134, in init
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: self._setup_libraries()
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 372, in _setup_libraries
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: sys.path.insert(0, os.path.join(self.bundle_path, ‘Contents’, ‘Libraries’, self.runtime.os, self.runtime.cpu).encode(‘utf-8’))
Oct 8 13:21:03 h2988959 Plex Media Server[1851]: AttributeError: ‘FrameworkCore’ object has no attribute ‘runtime’
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: Traceback (most recent call last):
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 168, in
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: run()
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py”, line 148, in run
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: core = Framework.core.FrameworkCore(bundle_path, FRAMEWORK_DIR, config)
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 134, in init
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: self._setup_libraries()
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: File “/usr/lib/plexmediaserver/Resources/Plug-ins-819d3678c/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py”, line 372, in _setup_libraries
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: sys.path.insert(0, os.path.join(self.bundle_path, ‘Contents’, ‘Libraries’, self.runtime.os, self.runtime.cpu).encode(‘utf-8’))
Oct 8 13:21:03 h2988959 Plex Media Server[1849]: AttributeError: ‘FrameworkCore’ object has no attribute ‘runtime’
Oct 8 13:21:03 h2988959 Plex Media Server[1883]: libc++abi: terminating with uncaught exception of type boost::wrapexceptboost::thread_resource_error: boost::thread_resource_error: Resource temporarily unavailable
Oct 8 13:21:13 h2988959 : Critical: libusb_init failed
Oct 8 13:21:13 h2988959 Plex Media Server[1829]: Critical: libusb_init failed

2

@pri437

can you please create a tar.gz of the Logs directory and attach it?

I can’t see everything I need to see from the snippet

3

Which log directorys will you included in the .tar.gz?

4 
"/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs"

this one please

5

EDIT: See post below from ChuckPa, This is probably not the solution.

You might try installing libusb. I’m not sure if that’s the root of your problem, but at a cursory glance, that’d be one of the next troubleshooting steps.
maybe:

sudo apt update
sudo apt install libusb python3-libusb -y

I don’t know for sure though. What I know about python could fill a thimble.

6

@TopherIsSwell

libusb isn’t the root cause here.
It’s used for USB tuners but not a required for PMS start.

Python 3 isn’t used.

7

Is this using Python2? If so, is there a migration strategy or is this just a third party script that running in these logs?

8

clarify please?

  1. your python 2 question. PMS still has a very very minimal amount of python2 (which ships with PMS).

  2. migration strategy ? Plex’s long term, which should be done for the scanners, is to remove all python from the core media agents.

9

Nice. That answers my question soundly. I’m using PMS using the official docker image, but I like to build my own containers, and it’s increasingly difficult to support python2, so it’s good news to hear that python (2 or otherwise) has a plan for obsolescence within Plex.

Thank you.

10

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