If the issue is related to our commercial skipper can you please do the following;
- Confirm server DEBUG logging is enabled, VERBOSE logging is disabled.
SAVE if changes. - Restart PMS
- Give it two minutes to start and stabilize
- Start a recording
- Let the recording finish
- Let the commercial skipper finish
- Download the server logs
- Attach the logs so I may see them
If you have any previously recorded videos, depending on your server and/or library settings, you can either manually trigger the commercial skipper by Analyzing the video or readding the video or performing a Plex Dance. More information about the commercial skipper can be found here.
