Buffering Report

I’ve attached the logs of me trying to watch an episode of Mad Men. The buffering started appearing after around 20-30 minutes and I decided to log the entire session so you can see if there are any patterns. It buffers a few times, then it plays smoothly for a minute or two and starts buffering, and so on throughout the episode.

  • The XML media information for the library item you tried to play
    Attached

  • Which audio stream were you listening too?
    The only one

  • Does the bad behavior happen on all videos some of the time? Or, some videos all of the time?
    Hard to say. I think it happens every time, and I think doing a power cycle of the PS4 makes it stop buffering for a while. When it starts buffering, the only thing that helps is to clear the PS4 cache. Restarting the App has no effect

  • Are the problematic videos mostly MP4/M4V?
    No, I only have MKV