[Bug] Cumulative Bug Report

Server Version#: Latest
Player Version#: Latest
Connection: Ethernet

Cumulative Bug Report for Roku TV Plex (TCL):

  • Certain h264 videos will freeze playback (freeze frame-like) and will not resume playback without intervention (such as skipping forward 10 sec).

  • Video playback will stop with error if ISP is not detected/disconnected (no local network playback)

  • Video/music/playlist thumbnails will only show about 65% of the time.

  • Similarly, instead of a media background, a black screen is shown when loading media more often than the actual background is shown. In this state, loading percentage does not move from ‘13%’; payback starts randomly and unexpectedly.

  • Player will frequently lose connection to the servers (desktop/Android players will still work) and will not reconnect until the Roku TV is unplugged.

  • When playing from a playlist, attempting to exit payback instead causes the player to jump to random playlist items and begin loading them, until the HOME button is used to exit to the Roku Menu and then reload Plex.

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