Unable to download anything on Android from QNAP server - tried multiple Android devices. See “there was an error downloading this file” QNAP Server Version: 1.30.0.6486 Android App Version: 9.13.1.37459 (39e89c99) Download from same server using Linux Plex player works fine logs from server an…

Ok that seems to have fixed the issue… file has downloaded I added: server: private-domain: "192-168-100-4.d889772e5ef141a1a08ec934305c2211.plex.direct" to the DNS Resolver Custom Options box in PfSense Result of nslookup: Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: Na…

This has been referred by @ChuckPa to the Plex for Android development team I would like to eliminate one area On a PC on your local network (192.168.100.x subnet), could you open a command line window and enter this command nslookup 192-168-100-4.d889772e5ef141a1a08ec934305c2211.plex.direct and…

Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: *** Can't find 192-168-100-4.d889772e5ef141a1a08ec934305c2211.plex.direct: No answer Router is running pfsense firewall software, I can control DNS settings in detail - there is a DNS binding protection feature https://docs.netg…

[image] Peelex: However as mentioned the Linux player on the same network has no issues downloading any files, the error is specific to my Android device I am aware of that - I just want to establish if our android issue relates to DNS Rebinding Protection Could you disable DNS Rebinding Pro…

Thanks - it changes if the certificate is changed or the IP Address is changed. Can you tell me if this has made a difference to the downloads? Wouldnot mind fresh logs from the samsung app and the server again

[image] Peelex: Ok that seems to have fixed the issue you already told me !

will PM latest Android logs IP address will not change, when would a certificate change? If users set a blanket rule for *.plex.direct to bypass DNS Protection in the DNS resolver do you think that will solve the issue until the Android app is updated?

[image] Peelex: when would a certificate change Looking at your server details on plex.tv, it is showing certificate expiring in April 2023 So it would get replaced sometime before expiry [image] Peelex: If users set a blanket rule for *.plex.direct to bypass DNS Protection in the DNS r…

To help others, I have had the same errors on Downloading for a while. Finally fixed it today had to install a Fake VPN Service on the tablet ( https://play.google.com/store/apps/details?id=com.github.xfalcon.vhosts ) and added a Hosts file with the resolving of the ..plex.direct DNS entry to the loca…

thanks for the input @streamlines - hopefully we hear from @sa2000 that Plex Android team have a fix planned for this issue to avoid such technical knowledge requirements for average Plex users. It’s not ideal to blanket allow domains through firewalls and have to use a Fake VPN or similar workarou…

[BUG] Download errors on Android App

Plex Players

Peelex January 8, 2023, 11:38am 10

in fact I used “plex.direct” in the config to blanket bypass DNS Rebind protection

so for PfSense I added to the DNS Resolver Custom Options

server:
private-domain: "plex.direct"

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[BUG] Download errors on Android App

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