[Bug] Duplicate photos on Plex app timeline view

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1

I’m having what seems to be a bug on the iPhone and Apple TV Plex apps where there are duplicate photos shown on the timeline even though they’re not actually duplicate files in the library folder. I’m on the latest versions of both the Plex app on iOS and tvOS. The web app also has this issue but it’s not as severe in that it doesn’t happen for all photos. It seems to only happen for individual photos from a single day. When there are multiple photos grouped together, the issue does not occur. If I delete one of the duplicates directly from the web interface, it simply deletes the file and in turn all the photos.

The latest version of PMS is running on a docker container in Unraid 6.9.2. I’ve tried the following with no change:

  • Restarting the docker container
  • Removing the library and adding it again
  • Reinstalling the Plex app on the client devices

Is there anything else I could try? Has anyone else had this issue? I’d appreciate any input.

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3 Likes
2

I have the exact same problem. Sometimes up to 9 exact same duplicates.

3

Another “Me too”

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Me too. Haven’t had time to monitor but it seems to build up one a day or two.

5

Me too. Any progress on this?

6

I am having the same problem. Running server 4.59.2 on Synology NAS. I am only seeing the dups when using the iOS client. Running latest Plex app and iOS 14.7.1.

7

Me too.

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My Plex version is 4.59.2 running on Ubuntu 20.04.3 using iOS 14.7.1

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It’s not all the pictures and I’ve seen up to 35 duplicates

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10

Same issue.

11

Interesting, I am seeing the same issue on iOS. Android mobile and Win 10 clients show only one instance of the offending photo in their timelines, BUT… all earlier photos in those timelines appear to be “shunted” down so that they are then displayed against incorrect dates.

It appears that iOS maintains the integrity of the timeline by showing multiple phantom images, whereas Android and Win 10 somehow hide the multiples but this trashes their timelines ???

Neither scenario is great and bug fix urgently needed but iOS problem easier to live with in the meantime…

1 Like
12

Hi all, thank you for reporting this issue, I have passed it on to the engineering team.

13

Still exist in IOS 15

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Same issue here, iOS 15, Linux server 1.24.3.5033 on Debian 10. Glad to see engineering team has been alerted. Can they look at the other timeline bugs people post about like out of order, wrong grouped, wrong split or blank timeline thumbnails?

15

Same here, newest plex app + newest ios 15 update. I was planing to search duplicates from photos, but now i see its now my photos problem :confused:

Hope to see some fix for this?

16

Same here

17

I have same issue. Ios15.1 with Plex media server 1.25.0.5246 running on Ubuntu. Is there any ETA on a fix, as the only workaround I’ve found is to completely remove the library and re-add, after which the number of duplicates start to increase steadily.
Seems only to happen on a day where there is a single photo on an iOS device

18

Same here! Very annoying!

19

I’m having the same Issue, Server 1.25.2.5319 on FreeBSD (TrueNAS). It seems to get worse the older the pictures are. Recent photos have one or two duplicates and older photos have nine. Have an iOS device since September and only noticed it then. But the duplicates are now on all devices.

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Oh noes, this bug has apparently existed for way longer than I anticipated. Plex folks, false duplicates make looking at photos in Plex pretty confusing. Please fix it!